Board Meeting October 18, 2012

October 18, 2012 Board Meeting The mission of Louisiana One Call is to support the protection of our members’ facilities, the public, and the environment by providing excellent damage prevention services in a cost-effective manner.

Welcome, Remarks, Introductions... Mr. Charles Nelson The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States. This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

Agenda October 18, 2012 Call to Order CPA Presentation Consent Agenda Financial Report Discuss Proposed 2013 Budget Adopt September 20, 2012 Board Meeting Minutes Adopt 2012/2013 Goals Review Board Policies President’s Report Executive Director’s Report New Business Executive Session Closing Remarks Adjourn

CPA Presentation Financial Status of Corporation... Mr. Dwayne Walker

Consent Agenda Membership Report

Consent Agenda Top 10 Calls By Parish September 2012

Consent Agenda Nature of Work September 2012

Consent Agenda # Of Calls By Type Of Caller September 2012

Consent Agenda Forestry/Logging Ticket History 2006-Sep 2012

Consent Agenda % 2003/2004/2005/2006/2007/2008/2009/2010/2011/Sep 2012

Consent Agenda % I-TIC 2004/2005/2006/2007/2008/2009/2010/2011/Sep 2012

Consent Agenda I-TIC Locate Requests

Consent Agenda 811 Percentage

Consent Agenda Motion to Adopt Membership Report General Manager’s Report Forestry/Logging Ticket History

Financial Report Financial Overview... Mr. Charles Carney & Mr. Paul Blouin

Financial Overview Budget Versus Actual September 2012

Financial Report September 2012 Total Current Assets... Mr. Paul Blouin

Louisiana One Call Total Current Assets Annual History NOTE: One Call Locates closed February 2011; March 2, 2011-$571, was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).

Louisiana One Call Total Current Assets Dec Sep 2012 NOTE: Mar-Jun Marketing Expense $341,880 & Promotions Expense $42,698, Mar-Apr Furniture and Fixtures Expense $76,687, and Feb-May Building Maintenance Expense (painting,repairs & A/C purification systems) $37,892; the budgeted expenses are spread out over twelve-months; $35,000 was unbudgeted expense. The assets appear out of balance presently, but should level out later during the year. According to the CPA, the Total Current Assets report includes funds in the Operations Account, the Expense Account and the Capital Account. Also, May/June Income was lower than estimated by $84,966. July/August Income was lower than estimated by $87,164. Sept Income was lower than estimated by $191,000. Jul-Sep Marketing Expense $32,601 & Promotions Expense $37,294.

Louisiana One Call Total Current Assets 2000 – September 2012

Accounts Receivable January 2012 – September 2012 Amount Billed 220, , , , , , , , ,022 Amount Rec’d 220, , , , , , , , ,092 % Outstanding 0% 0%.02%.11%.17% 59% 1.47% 27.84% 59.40%

Financial Report Estimated Call Volume... Mr. Paul Blouin

Louisiana One Call Est vs Act-Incoming 2011/Sep 2012 MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% % -14% -19% +2% -1% -2% -9% -4% -11% -13% -16% -7% YTD -8.7%

Louisiana One Call Est vs Act-Outgoing 2011/Sep 2012 MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3% -2% -6% -10% -18% % -15% -4% YTD -8.7%

Louisiana One Call Incoming Call Volume Through September 2012, Incoming Call Volume is 13.7% below 2011

Louisiana One Call Outgoing Call Volume Through September 2012, Outgoing Call Volume is 16.8% below 2011

Discuss Proposed 2013 Budget Presented by Mr. Paul Blouin Goal #1-Due Oct. Board Meeting-Breakdown of 2012 Expenses for Accounting Codes 6501, 6502, 6503 Goal # 6-Due Oct. Board Meeting-Board Approve amount budgeted for legislative monitoring Goal #7-Due Oct. Board Meeting-5% reduction in operating expenses, excluding depreciation, shown with both 0% & 3% increase in incoming tickets Goal #7-Due Oct. Board Meeting-10% reduction in operating expenses, excluding depreciation, shown with both 0% & 3% increase in incoming tickets Approve Damage Prevention Employee Salary- per conference call 10/4/12

Discuss Proposed 2013 Budget Incoming Projected 2012 & 2013 Tickets thru Sep ,617 % of year historically thru Sep76.8% of yearly total Projected tickets thru Dec ,736 Projected 2013 at +0% 515,736 Outgoing at 5.30 ratio 2,733,400

Discuss Proposed 2013 Budget Projected Incoming 2013 Projected 2013 tickets Privates (85.8%) 2,345,260 Projected 2013 tickets Municipals (14.2%)388,142 Projected 2013 tickets Duplicates (1.63%) 44,555 Projected 2013 printer fee151,000

Discuss Proposed 2013 Budget Billing Information 2013 Privates/Municipals Every incoming request produces 5.30 outgoing 85.8% requests go to Private members (4.54 outgoing) 14.2% requests go to Municipal members (.76 outgoing) For each request, Privates pay $4.85 (4.54 X $1.07) For each request, Municipals pay $.89 (.76 X $1.18) Total billed per incoming call is $5.74 Projected incoming of 515,736 = $2,960,325

Discuss Proposed 2013 Budget Projected Income 2013 Privates2,345,260 $1.07 =$2,509,230 Municipals 388,142 $1.18 = $ 458,010 Duplicates$ 22,300 Printer Fees$ 151,000 $3,140,540 Membership Fees$ 35,000 Sustaining Member Fees$ 5,000 Interest Income$ 4,000 Investments$ 4,000 $ 48,000 Total Projected Income$3,188,540

Discuss Proposed 2013 Budget Projected for 2013 Budget Projected 2013 Income $3,188,540 Budgeted 2012 Income $3,137,997 Variables OCC/LOC Contract ???  Present Contract Expires Dec 2012 Damage Prevention Manager  When to come onboard  Salary Additional Clerical Employee

October 18, 2012 Board Meeting Adopt September 20, 2012 Board Meeting Minutes

BREAK 10:20 – 10:30

October 18, 2012 Board Meeting Adopt 2012/2013 Goals-Circulated and Approved by .

October 20, 2011 Board Meeting Review Governing Policies –Policy “Code of Ethics” –Policy “Safeguarding and Securing Corporate Assets” –Policy “Sexual Harassment” –Policy “Internal Controls on Expenditures”

President’s Report OCC/LOC Contract Update Fall SOCS Meeting –Nov. 7-9 –Little Rock, AR Paul, David, Mike, Shirley attending Fall Planning Session ??? December Board Meeting –Dec. 7 –Royal Sonesta, New Orleans, LA

Executive Director’s Report Enforcement Update Goal #6-Board Consensus on LOC Dig Law Advisory Committee involvement Dig Law Advisory Committee Sub- committee Updates Goal #2-Set Date for 2012 Board Orientation

October 18, 2012 Board Meeting New Business

October 18, 2012 Board Meeting Executive Session –Personnel Matters –Chairman Report on President Evaluation Forms

October 18, 2012 Board Meeting Closing Remarks... Mr. Charles Nelson

October 18, 2012 Board Meeting Adjourn