The Brazilian Information Technology Institute and the Software Product Quality Evaluation Method MEDE-PROS Romildo Monte Budapest, June 7, 2001 Science and Technology Ministry Information Technology Institute

From August, 2000: Information Technology Institute Until July, 2000: Technological Center for Informatics Foundation Science and Technology Ministry

Mission To foster the development of scientific and technological research in activities related to information technology,  promoting and performing R&D projects in information technology, and  performing support activities to the local companies of the information technology sector.

Technological strategy Research and Development Support to companies Results Knowledge New products New methods and processes New knowledge Qualification Conformity evaluation Failure analysis Technologic support Prototyping

Key Technologies: Laboratories Software product quality evaluation Software process quality assessment and improvement Test, characterization and analysis of Hardware Product Engineering Hardware systems design Software development Microstructures and Microsystems Information displays Electronic packaging Production Management Networks Robotics and vision

Finalistic processes General Coordination of Information Technologies General Coordination of Informatic Applications Qualification Product Development Social/economic applications R&D Platform Cooperative networks Software Product Quality Evaluation Software process quality assessment and improvement Test, characterization and analysis of Hardware Information Displays Microstructures and Microsystems Hardware systems design Electronic Packaging Robotics and Vision Software Development Networks Product Engineering SIGTEC - Information System Storage External expertise Production Management

Budget and personnel Government budget8 MUS $ Contracts 1.3 MUS $ Personnel Staff135 External 110 Formation15% PhD30% MSc

ITI Headquarters: Aerial View

Software Quality MEDE-PROS  A Brazilian Software Product Quality Evaluation Method

Software Produtct Quality Standards ISO/IEC Information Technology - Product Evaluation Part 1:General Overview Part 2:Planning and Management Part 3:Process for developers Part 4:Process for Acquirers Part 5:Process for Evaluators Part 6:Documentation of Evaluation Modules ISO/IEC Information Technology - Software Product Quality Part 1: Quality Model Part 2: External Metrics Part 3: Internal Metrics Part 4: Quality in Use NBR ISO/IEC Software Packages - Quality requirements and testing

Software Product Quality Evaluation MEDE-PROS ® Evaluate the software product quality, according to the point of view of the end user, verifying how much the software is observing the Software Quality International Standards. Objective

Result  Evaluation Report products’ strengths aspects that should be improved Is the feedback to the requester about the product quality according to the point of view of the end user Software Product Quality Evaluation MEDE-PROS ®

Software Product Evaluation The Evaluation Method MEDE-PROS Checklist Evaluator’s Manual Report Model

SOFTWARE PRODUCT Package ISO/IEC Product Description ISO/IEC Documentation ISO/IEC 9126 Interface ISO/IEC 9126 ISO/IEC 9241 Software ISO/IEC 9126 Checklist - MEDE-PROS ® Software Product Components

AAQPS: The Supporting Environment A set of of methods and tools that provides support to evaluators in the process of evaluating the quality of software products

 Evaluation Database  BMA: the Evaluation Module Library AAQPS - Software Product Quality Evaluation Environment Data Base Software Product Quality Evaluation - MEDE-PROS ®

Executed Evaluations MEDE-PROS ®

Software Product Evaluation Licensed Laboratories Fortaleza São Leopoldo São Carlos Campinas Londrina

MEDE-PROS Evolution

KÖSZÖNÖM Thank You ITI Rodovia D. Pedro I, Km143,6 CEP , Campinas, SP fone: (+5519) fax: (+5519) Romildo Monte