Simon Patton (NGRL Manchester) Joint Molecular & Cytogenetics Quality Management Training Day Birmingham, 23 rd Jan 2009 INTERNAL AUDIT TRAINING
Background NGRL’s formed in Work programme covers: – External Quality Assessment – Quality Management Systems – Best Practice Guidelines – Development of new Reference Materials
Quality Management Systems Round 1 funding (2002 – 2006) work programme covered: – Training workshops internal audit techniques – Technology assessment Quality management software – Resources and consultancy – Web resources, documents, templates, BIOMED course
Quality Management Systems Round 2 funding (2007 – 2010) work programme covered: – Training workshops internal audit techniques
Course Background NGRL facilitates training External trainer – Dr Ian Sharp – Head of Quality at HPA, Collingdale – 12 yrs of experience
Aims To provide initial training of staff in the principles of internal audit procedures To give an overview of different accreditation standards laboratory staff may meet To provide general information about quality systems To explain the benefits of having a quality system Internal audits: – what internal audits are – why we need to perform them – who should be internal auditors – how to undertake audits
Aims What to do when non-conformances are discovered: – What non-compliances are – How to deal with them and use them to improve our quality system Checklist preparation experience Audit experience
Feedback Very well received Ian Sharp is excellent! Well organised Practical experience invaluable BUT - not enough time
Courses Courses run for 6 years 1 day courses 1.5 day course
Participants 199 lab staff trained in 6 years
Laboratory Participation
Regional Participation
Disciplines
Audit Checklists Always pre-plan Templates with fixed formats Space for additional questions Constantly evolving / improving them Taylor them to each audit Use searching questions – Not “yes” or “no” – Open ended questions - “What evidence is there……”