Disaster Recovery Quarterly Customer Meeting October 19 th, 2015 watech.wa.gov 1 of 15

Agenda BC/DR Program Disaster Recovery Site Colocation Quincy Service October 19th, 2015watech.wa.gov 2 of 15

BCDR Program The Business Continuity / Disaster Recovery Program includes: – A Continuity of Operations Plan (COOP) that aids staff with continuing operations of essential functions in the event of a disaster – Disaster Recovery Plans for each information technology system and service The WaTech Infrastructure and Application teams are working together to define next steps. October 19th, 2015watech.wa.gov 3 of 15

Ph1: Replace DR Site An RFP was published and a site was selected. October 19th, 2015watech.wa.gov A statewide DR site survey was performed. Customers moved to temporary space of 15

Quincy Features Some of the requirements included were: Within the State of Washington and east of the Pacific Crest Trail Service Availability of % Vendor background checks HIPPA Business Associates Agreement compliance NIST Security and Privacy Controls for Federal Information Systems and Organizations compliance ANSI/TIA-942 A-1 Telecommunications Infrastructure Standard for Data Center compliance 24/7 hours of operational and physical access Vendor provided enclosures Concurrently Maintainable Facility (facilities components can be shutdown w/o disruption) Technician Support Services (remote/smart hands) Dedicated office space and equipment storage space Staff facilities during declared disaster October 19th, 2015watech.wa.gov 5 of 15

Sabey Features Sabey Data Center Properties, LLC – Over 3 million square feet of data center space – Close to 2 million square feet of data center space in Washington Quincy, Wenatchee, and Seattle Sabey’s DC in Quincy – 525,000 square feet of data center space – Concurrently maintainable facility – 70 megawatts of power – Security personnel on site 24/7 – Dedicated Office and Storage Space available October 19th, 2015watech.wa.gov 6 of 15

Ph2a: Permanent Space October 19th, 2015watech.wa.gov Facilities, network, and network security teams readied the permanent space. Customers moved to permanent space. March – Sept 2015 Sept of 15

Ph2b: Infrastructure October 19th, 2015watech.wa.gov 8 of 15

Ph3: Decision Package October 19th, 2015watech.wa.gov Funding was approved. Spokane Lease Expires. June 2015 Aug 2016 Currently in Spokane Shared Services Enterprise Active Directory Domain Name Services (DNS) Security Services Redundant SGN Internet Service Providers (ISPs) 9 of 15

Ph3: DP con’t Security Cultural Readiness Technical Simplicity Urgency Impact of not doing Agile Value October 19th, 2015watech.wa.gov 10 of 15 Modernize State Gov’t Mobility Transparency Accountability Business Importance Financial

Next: Other Services October 19th, 2015watech.wa.gov Private Cloud Load Balancing Avamar VTL Mobile Device Management 11 of 15

Colocation Quincy The Colocation Quincy Service provides data center facilities for customers who wish to locate IT equipment they own and operate in a secure, professionally managed, state-of-the art data center. Colocation provides space, power, cooling, connectivity, and physical and network security for the server, storage and networking equipment of WaTech customers. WaTech Colocation Service processes are common across locations. October 19th, 2015watech.wa.gov 12 of 15

Quincy Financials The Colocation Service rate card is the same for both Olympia and Quincy Provides a single, common service model October 19th, 2015watech.wa.gov 13 of 15

Quincy Colocation For more information: Contact WaTech Service Desk at or to open a ticket. You will be contacted to schedule a kick-off October 19th, 2015watech.wa.gov 14 of 15

Questions/Comments? October 19th, 2015watech.wa.gov 15 of 15