Bonnie Kearney Marketing Director - Accessibility Microsoft Trustworthy Computing

* Base: US year old computer users Source: Study commissioned by Microsoft, conducted by Forrester Research, % of adults can benefit 74.2 million computer users in the U.S. have an impairment * Demographic Shift By 2050, 45 percent of the working- age population in the European Union will be over age 65

* Base: US year old computer users Source: Study commissioned by Microsoft, conducted by Forrester Research, 2003 ** Source US Census 57% of adults can benefit 74.2 million computer users in the U.S. have an impairment * Demographic Shift Over 1.2 billion people over 55 by 2015 growing to over 1.4 billion by 2020 **

Base: US year old computer users Source: Study commissioned by Microsoft, conducted by Forrester Research, in 4 experience trouble with their vision 1 in 5 experience trouble with their hearing

Trained and Aware Employees

ty

© 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.