© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. EIGHT BREAKTHROUGH BEHAVIORS

2© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. BUILDING THE HEART OF BUSINESS  We find Impact Players for our clients – the 20% of employees who are responsible for 80% of the impact on a business It takes Impact Recruiters to locate and place Impact Players “Winners play with winners”

3© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. ACCELERATED RECRUITMENT  We deliver the right talent which: –Arrives faster –Fits better –Stays longer Our proprietary approach is founded on three pillars: –Global reach –Industry expertise –Proven methodology – the answerQUEST way

4© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. MRINETWORK WAY  Our goal: High touch process Expedient, consistent manner Predictable customer experience A quality standard to our organization

5© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. MRINETWORK WAY SEQUENCES 

6© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. MRINETWORK WAY SKILLSETS  Eight breakthrough behaviors Preparing Opening Qualifying Listening Managing Presenting Negotiating Closing

7© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. MRINETWORK WAY SEQUENCES  AND SKILLSETS™

8© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. PREPARING Preparation is vital to the success of any selling endeavor. In fact, ‘success’ is defined through preparation. Preparation provides the MRINetwork  recruiter with confidence and a plan, and it allows them to have the maximum impact on clients and candidates in the time available.

9© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. OPENING The first few minutes of any opportunity with a client or candidate sets the tone and direction for the entire call. Opening dialogue is designed to initiate rapport, respect, value and trust, and establishes a positive climate for open communication.

10© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. THE RELATIONSHIP MODEL

11© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. QUALIFYING Qualifying is the skillful and purposeful use of questions to guide dialogue with clients and candidates. The qualifying process provides a greater insight and understanding of both personal and professional needs.

12© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. INSIGHT MODEL Executive Management Individual

13© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. INSIGHT MODEL Executive Management Individual Organization 1-3 years Department 1-3 months Project 1-3 days

14© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. LISTENING Listening is the single most critical communication skill and is fundamental to every business and personal relationship. We can listen three ways: actively, empathically and strategically. Without listening, nothing can be learned nor understood.

15© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. MANAGING Managing is about guiding or directing rather than controlling or dominating. The word ‘manage’ comes from the Latin ‘mannis,’ which means ‘hand’ and symbolizes our high touch process with both clients and candidates.

16© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. MANAGING RESISTANCE The Resistance Model

17© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. PRESENTING Presenting informs clients and candidates of your personal and organizational capabilities. Presenting creates awareness and influences perceptions. Presenting is also about clearly and concisely aligning candidate and client needs and enables the Accelerated Recruitment  process.

18© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. NEGOTIATING Negotiating is an integral part of the buying and selling process. It is a means to an end, not an end in itself. Negotiation provides parties with the opportunity to present, clarify, align and resolve issues or concerns that may otherwise stand in the way of moving a business relationship forward.

19© 2006 Management Recruiters International, Inc. An Equal Opportunity Employer. Each office is independently owned and operated. CLOSING Successful closing is the ultimate objective of a sales process. It is essentially a process of identifying both client and candidate needs and communicating how those needs align to form a business relationship. If the recruiting sequence is well defined and implemented, closing is the natural and logical conclusion to the process.