LCCC CMN 111 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR 1 LISTENING

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Hearing vs. Listening: Hearing vs. Listening:

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Hearing vs. Listening: Hearing vs. Listening: Hearing: Hearing: A Physiological Process Involving: A Physiological Process Involving: the vibration of sound waves on the eardrum the vibration of sound waves on the eardrum The firing of electrochemical impulses from the inner ear to the brain The firing of electrochemical impulses from the inner ear to the brain

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Listening: Listening: A That Involves: A Mental Process That Involves: Paying Attention To And Paying Attention To And Making Sense Of What Is Heard Making Sense Of What Is Heard

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Most People Are Poor Listeners: Most People Are Poor Listeners: Understand Only Half Of What They Hear Understand Only Half Of What They Hear Retain Less Than 25% After Two Days Retain Less Than 25% After Two Days

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Listening Is An Important Job Skill Listening Is An Important Job Skill Effective Listeners Effective Listeners Hold higher positions Hold higher positions Get promotions more often than poor listeners Get promotions more often than poor listeners

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Students: Students: Close To 90% Of College Class Time Is Spent Listening Close To 90% Of College Class Time Is Spent Listening Students With Highest Grades Are Usually The Ones With The Strongest Listening Skills Students With Highest Grades Are Usually The Ones With The Strongest Listening Skills

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Listening To Improve Speaking Skills: Listening To Improve Speaking Skills: Get Ideas Through Listening Get Ideas Through Listening Lectures Lectures Television Television Radio Radio Listening To Other Speakers Listening To Other Speakers

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Four Types of Listening Four Types of Listening

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Appreciative Listening Appreciative Listening Listening For Pleasure Or Enjoyment Listening For Pleasure Or Enjoyment

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Empathetic Listening Empathetic Listening Listening To Provide Emotional Support Listening To Provide Emotional Support

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Comprehensive Listening Comprehensive Listening Listening To Understand The Speaker’s Message Listening To Understand The Speaker’s Message

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Critical Listening Critical Listening Listening To Evaluate A Message With Intention To Accept Or Reject It Listening To Evaluate A Message With Intention To Accept Or Reject It

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Most Important Listening For Public Speaking: Most Important Listening For Public Speaking: Comprehensive Listening Comprehensive Listening Critical Listening Critical Listening

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Critical Thinking Skills Essential To Comprehensive Listening: Critical Thinking Skills Essential To Comprehensive Listening: Ability To Summarize Info Ability To Summarize Info Ability To Recall Facts Ability To Recall Facts Ability To Distinguish Main Points From Minor Points Ability To Distinguish Main Points From Minor Points

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Critical Thinking Skills Essential To Critical Listening: Critical Thinking Skills Essential To Critical Listening: Ability To Separate Fact From Opinion Ability To Separate Fact From Opinion Ability To Spot Weaknesses In Reasoning Ability To Spot Weaknesses In Reasoning Ability To Judge The Soundness Of Evidence Ability To Judge The Soundness Of Evidence

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Four Main Causes Of Poor Listening: Four Main Causes Of Poor Listening: Not Concentrating Not Concentrating Listening Too Hard Listening Too Hard Jumping To Conclusions Jumping To Conclusions Focusing On Delivery And Personal Appearance Focusing On Delivery And Personal Appearance

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Six Ways To Become A Better Listener Six Ways To Become A Better Listener

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Take Listening Seriously Take Listening Seriously Practice Practice Resist Distractions Resist Distractions Make A Conscious Effort to Pay Attention To The Message Make A Conscious Effort to Pay Attention To The Message

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Don't Be Diverted By Appearance or Delivery Don't Be Diverted By Appearance or Delivery Set Aside Preconceived Negative Judgments About Looks Or Manner Of Speech Set Aside Preconceived Negative Judgments About Looks Or Manner Of Speech Avoid Being beguiled By Attractiveness Avoid Being beguiled By Attractiveness

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Suspend Judgment Suspend Judgment Listen To Entire Message, Then Assess The Speaker’s Evidence And Reasoning Before Making A Judgment Listen To Entire Message, Then Assess The Speaker’s Evidence And Reasoning Before Making A Judgment

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Focus Your Listening Focus Your Listening Focus on Speaker’s Main Points Focus on Speaker’s Main Points Focus On The Quality Of The Evidence Focus On The Quality Of The Evidence Focus On Effective Speaking Techniques Focus On Effective Speaking Techniques

LCCC CMN KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR LISTENING Develop Note - Taking Skills Develop Note - Taking Skills Concentrate On Main Points & Supporting Materials Concentrate On Main Points & Supporting Materials Use Key - Word Outlines To Summarize Points Use Key - Word Outlines To Summarize Points