Corporate Relationship Networks Prepared for Beyond Blogs and Social Networks December 2005

2 MISSING RELATIONSHIPS = MISSING BUSINESS Client Example: What are all the contacts we have to State Street Bank? “Relationships are the #1 drive of new business. We knew we were missing opportunities, but we didn’t realize how many.” -AM Law 100 Firm “Relationships are the #1 drive of new business. We knew we were missing opportunities, but we didn’t realize how many.” -AM Law 100 Firm Manual search finds 14 –Spam –Check CRM –Ask practice area –Ask partners –“Wander the halls” Contact Networks finds 64 –In 1 minute –All 14 are in the 64 –Ranked by strength

3 ENTERPRISE RELATIONSHIP SEARCH 1.Uncovers all relationships –Go beyond CRM and address books 2.Finds the strongest relationships 3.Pinpoints relevant relationships –Search by industry, geography, function and title Apply Search Technology to Enterprise Social Network to Solve Everyday Business Need

4 TRANSFORM INDIVIDUAL RELATIONSHIPS INTO A TRUSTED FIRM ASSET International law firm –950 users –66,000 unique relationships to over 8,200 companies –From all levels and staff Global consulting firm –5,000 users in 60 offices worldwide –145,000 relationships to 14,300 companies –From all levels and staff Widely UsedWidely Recognized Over 40,000 users worldwide

5 CONTACT NETWORKS ANALYZES EXISTING DATA Applying Advanced Search Technologies Contact Network Data Sources Employment History Electronic Address Books Traffic Patterns No Data Input or Upkeep Data AnalysisSearch Interface Full corporate taxonomy CRM and Marketing Data

6 DEMONSTRATION Search Like Google Drill-down to rich data The Contact Network Directs Users to Colleagues with Best Contacts

7 FAST IMPLEMENTATION DELIVERS QUICK BENEFIT Fully Automated System with Zero Manual Data Entry Fully installed and running in less than a day –No client to install, server-based –Fully automatic discovery of relationships –Ready for use in 24 hours Database populated automatically –No user input required from lawyers or staff –No data matching, cleansing or maintenance Set to fit to firm culture and individual preferences Query from browser, CRM, mail client –As easy to use as Google Tested to deployments of 200,000 users –Architected for enterprise, data security Quick Installation Zero Data Input Extreme Privacy Minimal Training Highly Scalable

Thank You Geoffrey Hyatt Contact Networks