Tech Force Onsite, LLC BUSINESS PLAN PRESENTATION

Mission Statement Tech Force Onsite, LLC | Making Technology Work For You! "To provide our clients with the most efficient, intuitive and cost effective solution to their computer, server, and networking needs"

Company History Tech Force Onsite, LLC | Making Technology Work For You!  Tech Force Onsite, LLC is a technology firm located in Camden and Trenton, OH.  Tech Force Onsite, LLC has been in business since 2005, and we established our LLC status in  Operations and financial oversight falls directly on the Owner, CEO, and President, John W Lay Jr

What we do! Tech Force Onsite, LLC | Making Technology Work For You!  IT Service Contract, IT Consulting, IT Construction Project Planning  Network Management, Network Deployment, Website Maintenance and Design  iPad, Tablet, and Smart Phone Repair  Desktop Virus Removal and other Repairs  Disaster Recovery  Wireless and Wired Network Maintenance and Repair  IT Budget Consulting  New Laptop and Desktop Computer Sales, and Used Laptop and Desktop Computer Sales.

Yearly Growth Tech Force Onsite, LLC | Making Technology Work For You!

Organizational Structure Tech Force Onsite, LLC | Making Technology Work For You!  President & CEO John W Lay Jr  Director of Operations David Hale  Information Technology Director John W Lay Sr.  Customer Engineer Tyler Lay  Accounts Payable and Receivable Tracy Henderson

Sale Method and Approach Tech Force Onsite, LLC | Making Technology Work For You!  Every Door Direct Mail  Radio Advertisement  Sponsorships  Cold and Warm Calling  Campaigns  Onsite Consultations  Business Networking

Target Market Tech Force Onsite, LLC | Making Technology Work For You!  Men and Women age 16 or older  Businesses small to medium sized  Local Government Offices

Customer Service Tech Force Onsite, LLC | Making Technology Work For You! We evaluate customer service in several areas on a scale of 1 to 10 with 10 being the most satisfied.  Timeliness in problem resolution 9.3 average  Timeliness in response 9.6 average  Employee friendliness 9.6 average

Human Resources Strategy Tech Force Onsite, LLC | Making Technology Work For You!  Empowerment  Training  Ethics  Diversity  Top down approach  Communication

New Market Entry Tech Force Onsite, LLC | Making Technology Work For You!  Expand by adding stores in markets without Information Technology service providers  Keep costs down by renting instead of building  Stick to a specific, working, operational plan.  Open 9 to 6 week days, Open 11 to 2 on Saturday, closed Sunday  Compensate all new store managers at $35,000  Technicians will earn $15 per hour  CRS will earn $12.50 per hour

Startup Costs Tech Force Onsite, LLC | Making Technology Work For You! ItemEstimated Cost Beginning inventory (used laptops / desktops, components (etc) $2500 Your time (valued at $___35_ per hour) (160hrs) $5600 Site improvements (painting, flooring, etc) $1000 Furniture and fixtures (work benches, front desk, tables) $1500 Cash registers (POS System) $500 Computers, software (free software runs operations, we have extra computers) $0 Professional consultants $0 Supplies (paper, toner, tape, screws, etc) $1000 Memberships (local chamber) $450 Pre-opening salaries $2400 Pre-opening promotions, advertising (EDDM depending on market entered) $6000 $ $ $ Contingencies/emergencies (10%) $2095 Total $20,950

Bonus Plan Tech Force Onsite, LLC | Making Technology Work For You! PICK ONE+Combined Education PercentageCertificationPercentage High School 1.00%A +0.50% Some College 1.50%Network +0.50% Associates Degree 2.00%Project +0.50% Bachelor Degree 2.50%CCENT0.50% CCNA1.00% CCNP1.50% CCIE2.00% CISSP1.50% Bonus Plan Table At this time, we will not be offering health insurance due to the availability of health insurance

Conclusion Tech Force Onsite, LLC | Making Technology Work For You!  For an investment, $25,000 to $50,000 per expansion store, will generate a return on investment  Operations will be modeled off of our successful operation in Trenton, OH  We are averaging a 20% return on our initial investment.  Our solution is proven to work and it is scalable