What Did I Sign Up For? Technology Accessibility for New Professionals

A little audience participation… What is your role?

A little audience participation… How long have you been in your current role?

A little audience participation… How did you inherit the responsibilities of technology accessibility?

Our Stories Steve Salter, Director of Student Access and Wellness at Ashford University

Our Stories Beth Lund, Technology Accessibility Specialist at Ashford University

Ashford University at a Glance Approximately 50,000 students enrolled in the online environment

Ashford University at a Glance 3,000 + unduplicated students per quarter accessing accommodations

Ashford University at a Glance Approximately 7% of students accessing accommodations experience some type of sensory impairment

What we are working with LMS – eCollege (a Pearson product)

What we are working with Over 600 unique course offerings

What we are working with Greater than 50% of courses utilize Course Digital Materials (CDM) on a homegrown platform

What we are working with Approximately 300 full-time faculty and close to 2,000 adjunct instructors

What we are working with Countless outside vendors and content providers leveraged to build an engaging student experience

If you are feeling overwhelmed, that’s ok!

Don’t think about how much you don’t know, focus on the areas you can learn.

How do you know where to begin? The hardest part about knowing where to begin is not knowing what you don’t know

How do you know where to begin? It’s helpful to start small and to focus on the situation at hand – if there isn’t an issue presenting itself, begin with some light reading

Understanding your Responsibilities What does your role entail?

Understanding your Responsibilities What does your role entail? Alt. Text Formatting?

Understanding your Responsibilities What does your role entail? Alt. Text Formatting? Maintaining and promoting compliance?

Understanding your Responsibilities What does your role entail? Alt. Text Formatting? Maintaining and promoting compliance? Web Accessibility?

Understanding your Responsibilities What does your role entail? Alt. Text Formatting? Maintaining and promoting compliance? Web Accessibility? Disability Support and Advising?

Understanding your Responsibilities What does your role entail? Alt. Text Formatting? Maintaining and promoting compliance? Web Accessibility? Disability Support and Advising? Staff support and professional development?

Alt. Text Formatting Acquiring Text Materials

Alt. Text Formatting Student Alternate Media Agreement Request Process

Alt. Text Formatting Student Alternate Media Agreement Request Process The University is responsible for verifying a print disability

Alt. Text Formatting Student Alternate Media Agreement Request Process Student agreement to purchase requested works and provide verification

Alt. Text Formatting Student Alternate Media Agreement Request Process Opportunity to introduce other resources like Bookshare.org

Alt. Text Formatting Student Alternate Media Agreement Request

Alt. Text Formatting Access Text Network

Alt. Text Formatting Amazon – Great Source for Publisher/ISBN Information

Alt. Text Formatting Publisher Look-Up Service

Alt. Text Formatting Look for information on the Publisher’s Website

Alt. Text Formatting Call the Publisher Directly

Alt. Text Formatting Consider a Third Party Vendor for Scanning

Alt. Text Formatting Formatting Text Materials Perform OCR Tag Document Check Tagging Order Remove Hidden Content Crop the Document Add Page Numbers Designate a Default Language Crop the Document Split Text Books by Chapters

Alt. Text Formatting Tip! Learn Keyboard Shortcuts

Maintaining and Promoting Compliance Understand Current Climate

Maintaining and Promoting Compliance Understand Current Climate – 3 Play White Papers works/white- papers/ works/white- papers/

Maintaining and Promoting Compliance Understand Current Climate – Disability Compliance for Higher Education on.com/ on.com/

Maintaining and Promoting Compliance Gain Historical Perspective ADA.Gov

Maintaining and Promoting Compliance Accessibility is a shared responsibility - work to build a culture of compliance across your campus

Maintaining and Promoting Compliance Consider creating forums for sharing best practices in ensuring compliance

Maintaining and Promoting Compliance Consider Developing and Adopting a Technology Accessibility Policy

Other Resources Case Law Review accessibility-settlements/ accessibility-settlements/ web-accessibility-related-litigation-and- settlements/ web-accessibility-related-litigation-and- settlements/

Web Accessibility Look for Accessibility Statement

Web Accessibility Check that images have Alt. Text WebAIM.org

Web Accessibility Keyboard Test Can You Tab through the website without the use of a mouse?

Web Accessibility Check Color Contrast WebAIM Contrast Checker

Web Accessibility JavaScript Test Can you highlight content on a page with your mouse?

Web Accessibility JavaScript Test JavaScript and Flash are not accessible with a screen reader

Web Accessibility Test with a Screen Reader Web2Access

Web Accessibility Resources Download Tools Wave tool Chrome Plugin il/accessibility-developer- t/fpkknkljclfencbdbgkenhalefipecmb?hl=enhttps://chrome.google.com/webstore/deta il/accessibility-developer- t/fpkknkljclfencbdbgkenhalefipecmb?hl=en

Web Accessibility Resources WebAIM Seminar

Web Accessibility Resources CSUN- essions/ essions/

Disability Support and Advising Work to gain an understanding of the student’s needs

Disability Support and Advising Remain solution oriented; don’t be afraid to make recommendations or explore new potential solutions

Disability Support and Advising Rely on the student’s input, your professional expertise, and leverage your professional community for support

Staff Support and Professional Development Work to build partnerships with faculty, instructional designers and your IT team

Staff Support and Professional Development Provide regular opportunities to share experiences What barriers exist within the community What solutions have worked What best practices are being implemented to ensure accessibility

Our Biggest Challenge: Captioning Nature of online education relies heavily on asynchronous student experience

Our Biggest Challenge: Captioning Videos created both in-house and through third party content providers

Our Biggest Challenge: Captioning Building awareness and a strong partnership with faculty and instructional designers is imperative

Understanding how to meet your Captioning Needs

Third-party vendors who caption

Understanding how to meet your Captioning Needs Third-party vendors who caption Leveraging YouTube Beta Captioning

Understanding how to meet your Captioning Needs Third-party vendors who caption Leveraging YouTube Beta Captioning QIAT Webinar to learn the ‘Hows”

Understanding how to meet your Captioning Needs Third-party vendors who caption Leveraging YouTube Beta Captioning QIAT Webinar to learn the ‘Hows” CSUN Copyright Session

Understanding how to meet your Captioning Needs Third-party vendors who caption Leveraging YouTube Beta Captioning QIAT Webinar to learn the ‘Hows” CSUN Copyright Session 3 Play Media White Paper

Overcoming Other Potential Challenges

Budget Constraints Limited funding for professional development Alt-Text Requisition and support

Overcoming Other Potential Challenges Fostering shared-responsibility of accessibility Building collaborative partnerships across the University Teaching others “how to fish”

Overcoming Other Potential Challenges Expanding Alternate Text formats Leveraging third party resources like Bookshare Trial and Error

Overcoming Other Potential Challenges Math Accessibility The Road to Understanding MATHML Design Science Website Connecting the Missing Pieces through Testing

Tips for Building Your Accessibility Toolkit

It’s a lot of information! It’s okay, stay calm

Tips for Building Your Accessibility Toolkit If you don’t know the answer it is a great opportunity to learn!

Tips for Building Your Accessibility Toolkit Start with the areas you feel comfortable with and move forward from there

Tips for Building Your Accessibility Toolkit Tackling some of the more challenging items with help to build your confidence

Tips for Building Your Accessibility Toolkit Brush up on Case Law to understand the climate of AT

Tips for Building Your Accessibility Toolkit Expand your professional network – Join a list serve or twelve

Tips for Building Your Accessibility Toolkit Ask questions – There is a lot to learn from this great community of practitioners and we’ve all been in your place

Tips for Building Your Accessibility Toolkit Share your experiences. Others can learn from your challenges and successes and it will reinforce your confidence to know you are on the right track

Other Resources Google - When you don’t know, Google it!

Other Resources HTCTU ng/cc/ccmain.htm ng/cc/ccmain.htm

Other Resources QIAT

Other Resources Hearing Loss Org about-hearing-loss about-hearing-loss

Other Resources Bookshare

Other Resources WebAim

Other Resources Webinars EASI 3 Play works/webinars/ works/webinars/ Accessibility Online /ArchiveAttendance/ /ArchiveAttendance/

Other Resources Washington

Other Resources Ohlone College anscripts.html anscripts.html

Other Resources Chronicle of Higher Education

Other Resources JPED

Other Resources List Serves ATHEN Access Technology Higher Education Network- HTC -

Other Resources Academic Impressions mic-impressions-online-training mic-impressions-online-training

Other Resources CSUN Certificate Program technology-certificate-program technology-certificate-program