1 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Chapter 8 Software Quality Assurance

2 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Quality Concepts  general objective: reduce the “variation between samples”... but how does this apply to software?  quality control: a series of inspections, reviews, tests  quality assurance: analysis, auditing and reporting activities  cost of quality  appraisal costs  failure costs  external failure costs

3 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Why SQA Activities Pay Off? cost to find and fix a defect log scale 1 Req. Design code test system test field use

4 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Software Quality Assurance Formal Technical Reviews SQA Test Planning & Review Measurement Analysis & Reporting Process Definition & Standards

5 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Role of SQA Group  Prepare SQA project plan  Assist with developing project sw process description  Review sw eng. activities to verify compliance w/defined sw process  Audit designated sw work products  Ensure that deviations in sw and work products are documented/handled IAW docum. Process  Record any non-compliance and report it to senior mgmt

6 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Reviews & Inspections... there is no particular reason why your friend and colleague cannot also be your sternest critic. Jerry Weinberg

7 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 What Are Reviews?  a meeting conducted by technical people for technical people  a technical assessment of a work product created during the software engineering process  a software quality assurance mechanism  a training ground

8 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 What Reviews Are Not! They are not: a project budget summary a scheduling assessment an overall progress report a mechanism for reprisal or political intrigue!!

9 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 The Players review leader producer recorder reviewer standards bearer (SQA) maintenanceoracle user rep

10 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Conducting the Review be prepared—evaluate product before the review review the product, not the producer keep your tone mild, ask questions instead of making accusations stick to the review agenda raise issues, don't resolve them avoid discussions of style—stick to technical correctness schedule reviews as project tasks record and report all review results

11 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Review Options Matrix trained leader agenda established reviewers prepare in advance producer presents product “reader” presents product recorder takes notes checklists used to find errors errors categorized as found issues list created team must sign-off on result IPR—informal peer review WT—Walkthrough IN—Inspection RRR—round robin review IPRWTIN RRR nomaybemaybemaybenomaybenonononoyesyesyesyesnoyesnonoyesyes yesyesyesnoyesyesyesyesyesyesyesyesyesnonoyesnonoyesmaybe * *

12 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Metrics Derived from Reviews inspection time per page of documentation inspection time per KLOC or FP errors uncovered per reviewer hour errors uncovered per preparation hour errors uncovered per SE task (e.g., design) number of minor errors (e.g., typos) number of errors found during preparation number of major errors (e.g., nonconformance to req.) (e.g., nonconformance to req.) inspection effort per KLOC or FP

13 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Statistical SQA Product & Process measurement... an understanding of how to improve quality... collect information on all collect information on all defects find the causes of the find the causes of the defects move to provide fixes for move to provide fixes for the process

14 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 Misc. Topics  Reliability  “the probability of failure-free program in a specified environment for a specified time” [Musa]  Availability  SW Safety [Leveson]  ID hazards, categorize by criticality, risk  Analyze to assign severity and probability  Specify safety-related requirements

15 These courseware materials are to be used in conjunction with Software Engineering: A Practitioner’s Approach, 5/e and are provided with permission by R.S. Pressman & Associates, Inc., copyright © 1996, 2001 More Misc. Topics  Poka-yoke devices  ISO-9000  Telecom equip., medical devices  Suppliers  Optional on own  ISO-9001  SQA Plan