Video: Business Ethics in the 21st Century http://watch.wliw.org/program/business-ethics-21st-century/ In a new 30-minute documentary, William F. Baker leads a timely discussion about the future of American corporations and how they are redefining their approach to achieving success. Skip from 11:05 to 12:17 Block B picks up at 20 minutes

Business Ethics Business people are expected to… Business people are not expected to… Be fair and honest Put the welfare of others above organization and themselves takes advantage of a situation for personal gain Create false, misleading communications (illegal and unethical)

Factors Affecting Ethical Behavior

Factors Affecting Ethical Behavior Individual factors Individual knowledge of an issue Personal values Personal goals Social factors Cultural norms Coworkers Significant others Use of the Internet Opportunity Presence of opportunity Ethical codes Enforcement

Factors Affecting Ethical Behavior What factors have to be at work to allow something like the Bernie Madoff “ponzi scheme” to be as successful as it was for as long as it was? **Research and Answer Bernard Madoff

Encouraging Ethical Behavior External (Governmental legislation and regulations) Internal Code of ethics A written guide of acceptable and ethical behavior from an organization Organizational environment Management direction Employee training Ethics officer Whistle-blowing Informing the press or government officials about unethical practices within your organization

Government Regulation Sarbanes-Oxley Act of 2002 New provisions to deter and punish… Corporate Fraud Accounting Fraud Additional Resources Has Sarbanes-Oxley Failed? NY Times Room for Debate on Sarbanes-Oxley http://www.nytimes.com/roomfordebate/2012/07/24/has-sarbanes-oxley-failed 7/24/2012

Whistleblower Protection How important is whistleblower protection? To what extent should an employer be free to hire and fire whom they choose? Would you be scared to report your employer? Additional Resources News story about a whistleblower who was fired from a Florida DoT http://www.fox4now.com/multimedia/videos/?bctid=1069666351001 The Human Resources Dept said they “just happened” to find out about a DUI in the employee’s past. NYTimes video http://www.youtube.com/watch?v=r9-3K3rkPRE The filmmaker Laura Poitras profiles William Binney, a 32-year veteran of the National Security Agency who helped design a top-secret program he says is broadly collecting Americans' personal data. Related Article: http://nyti.ms/STdGJz 8:28 © JOHN ROMAN IMAGES/SHUTTERSTOCK

Daily Information 10/23 (g) Agenda: Warm Up Finish video Ethics PP Student Notes Ethical dilemma activity Bottom Line Objectives: Describe how ethics relates to business practice. Suggest ways in which businesses can be socially responsible. Warm Up Write down one thing you learned by watching the beginning of the Business Ethics video yesterday.

Social Responsibility Social Responsibility – The recognition that business activities have an impact on society and the consideration of that impact in business decision making Social responsibility costs money but is also good business. How socially responsible a firm acts may affect the decisions of customers to do or continue to do business with the firm. Does a company’s social responsibility affect your decision to do business with them?

Did You Know…. Getting involved socially = advancing a businesses interests As societal values change, businesses will continue to shape and be shaped by the society in which it functions.

Scenario One The manufacturer of a leading insect spray changes the formulation of its product to eliminate problems experienced by people allergic to some of the ingredients. The manufacturer does not inform consumers. The change in the formula will make the product less effective.

CLASS EXERCISE How Scenario Two? A bribe is paid to a company official in the island country of Kocomo to facilitate the movement of a product in that country. Bribes are a normal and expected business practice in Kocomo.

CLASS EXERCISE How Scenario Three? A beer company engages in an advertising campaign that is targeted to undergraduate college students, many of whom are under the legal drinking age.

CLASS EXERCISE How ethical is it? Scenario Four? CLASS EXERCISE How ethical is it? A rental car company strongly advises customers to purchase insurance when renting a car. Although most personal car insurance covers the insured motorist when driving a rental car, most rental car customers are not aware of this.

CLASS EXERCISE How Scenario Five? Consumer Reports publishes the results of a study on shampoos that provides strong evidence that all shampoos are basically the same. In fact, the results suggest that a mild dish-washing liquid will do the same job for a lot less money. After the study is published, a leading shampoo marketer claims that its product will remove oil, add body, condition, and replenish hair better than any competing shampoo and do it all in one step.

The Evolution of Social Responsibility in Business In the first quarter of the 20th century, there were very few government protections for workers or consumers.

The Evolution of Social Responsibility in Business Early 1900s: Caveat Emptor – “Buyer Beware” What you see is what you get, and if it’s not what you expected, too bad. Most people believed that competition and the marketplace would correct abuses. The government became involved only in cases of obvious abuse.

The Great Depression and Beyond Pressure mounted for the government to help with the economy and social conditions. Additional Resources PBS film about the Civilian Conservation Corps http://www.pbs.org/wgbh/americanexperience/films/ccc/

The Great Depression and Beyond As government regulation has increased, so has everyone’s awareness of the social responsibility of business. Additional Resources Economist article on The Consumer Financial Protection Bureau http://www.economist.com/blogs/schumpeter/2012/01/consumer-financial-protection-bureau

View of Social Responsibility (18th century) Economic model Society will benefit most when business is left alone to produce and market profitable products that society needs. Company’s primary responsibility is to make a profit for its shareholders. Social responsibility is the problem of government, environmental groups, and charities. Additional Resources Overview of Corporate Social Responsibility from Prof. Thomas Beschorner, University of St.Gallen http://www.youtube.com/watch?v=E0NkGtNU_9w

Views of Social Responsibility (Present Day) Socioeconomic model Business should be concerned with the impact of its decisions on society. Firms take pride in social responsibility activities It is in the best interest of firms to take the initiative in social responsibility matters. Society will demand changes if a corporation is not a responsible member of society. Provides protection against legal action from special-interest groups.

Social Responsibility PRO CON As a part of society, business can’t ignore social problems. Business has the means to tackle social problems. Addressing social problems can create a more stable environment. Socially-responsible decision making prevents government intervention. Businesses are primarily responsible to shareholders. Corporate time, money and talent should be used to create profit. Individual businesses can’t be expected to solve problems affecting society in general. Social issues are the problem of government officials elected for that purpose.

Stakeholders Expectations Businesses should be responsible and responsive to their interests. Donating money to flood victims Providing college scholarships Sponsoring an exhibit on Hindu art at a local museum

Business Response Ensure their activities do not harm the natural environment Respect the individual rights of a rapidly diversifying workforce As societal values change, each business will continue to shape and be shaped by the society in which it functions.

The Pros and Cons of Social Responsibility (cont’d) If you owned your own business, how concerned would you be with social responsibility? Who can afford to be more concerned with social responsibility – small businesses or big corporations? Additional Resources Forbes articles on corporate social responsibility http://www.forbes.com/2008/10/16/csr-doesnt-pay-lead-corprespons08-cx_dv_1016vogel.html http://www.forbes.com/2008/10/16/capitalist-social-responsibility-lead-corprespons08-cx_mh_1016hodak.html http://www.forbes.com/2008/10/16/corporate-social-responsibility-corprespons08-lead-cx_mn_de_tw_1016csr_land.html http://www.forbes.com/2008/10/16/csr-history-reform-lead-corprespons08-cx_ml_1016lewis.html

Fortune’s Most Admired Companies in 2013 Apple Google Amazon.com Coca-Cola Starbucks IBM Southwest Berkshire Hathaway Walt Disney FedEx