PRESENTATION TO PORTFOLIO COMMITTEE BY ADVOCATE S G POSWA 18 FEBRUARY 2009

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE The total number of Police Stations in the Eastern Cape Province is 197 including the satellite stations. From January 2008 to date the ICD, Eastern Cape Office working closely with the SAPS Provincial Office, conducted DVA Audits on 64 out of the 197 stations. The stations are rated according to the following criteria, contained in the DVA Monitoring Tool: 0-49% - non-compliant 50% - 79% - Fairly compliant 80%-99% - Substantially compliant 100% - Fully compliant. Out of the 64 stations visited, the compliance rate was as follows: 13 – Non-compliant 16 – Fairly compliant 24 – Substantially compliant 9 – Fully compliant 2 – No audit conducted, Station Commissioners not available on date of visit

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 28/01/2008Kwanobuhle76%508(a) not properly filed and filled does not correspond with 508(b) Senior officers to give guidance with regards to filling of registers. 28/01/2008Algoa Park88%CSC Commander never attended a training on DVA but is organising one. No list of service providers. 508(a) forms not properly filled. Training. Station Commissioner to constantly inspect registers and give guidance. 28/01/2008New Brighton97%508(b) not properly filled. No OB numbers in some of the entries. List of service providers not updated List of service providers to be updated. 29/01/2008Kwa Zakhele85%No OB numbers in some of the entries in 508(b)Training. Officers must inspect registers. 30/01/2008Mt Road91%No OB numbers in some of the entries in 508(b). List of service providers not updated Senior officers of give guidance with regards to filling of registers. 30/01/2008Gelvandale97%The station compliesList of service providers to be put on police vans. 30/01/2008Alexandria24%List of service providers not updated. Register not properly maintained. Copies of protection orders not filed Register to be inspected and guidance to be given to members. Training highly recommended. 30/01/2008Port Alfred*74%List of service providers not updated. No OB numbers in some entries Register to be inspected and guidance to be given to members. Training highly recommended. 26/02/2008Inyibiba85%508(b) register not properly filled and most of the entries had no OB numbers. File for 508 (a) forms no order Guidance to be given to members. 26/02/2008Vulindlela97%The station is complyingStation commended for properly maintaining registers.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 26/02/2008MacleantownNo audit could be conducted. The station commissioner was not available and the members at CSC were not helpful in giving ICD all the registers required. The station commissioner visited ICD on the 29/02/2008 bringing his Domestic Violence file with all the necessary documentation Station to be re-visited 27/02/2008Cradock100% The station is complyingStation commended 27/02/2008Hofmeyer85% The station is very small and reporting to Cradock. They receive about 2-3 incidents of domestic violence per month. All the registers are in place Training recommended 27/02/2008Pearston85% This is also a small station and only 5 incidents were reported at the time of ICD visit. No OB numbers in some entries on the 508(b).File 39/4/2/3 available but not updated Station Commissioner to attend to registers. Training 27/02/2008Somerset East29% Registers are available but not properly maintained. No file available for 508 (a) forms. No list of service providers and not all shifts have got female numbers. No victim care centre Training highly recommended and guidance to be given by Station Commissioner on how to maintain registers. 15/04/2008 Sterkspruit 89% The station is complyingTo recruit volunteers to assist with domestic violence victims. 15/04/2008 Lady Grey 24% Most members at the CSC are not conversant with the procedures to be followed in making sure that the provisions of the Act and National Instruction are complied with. Registers are not properly filled Training highly recommended. Registers not maintained, Station Commissioner to attend to it.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 16/04/2008 Dordrecht 65% DVA and National Instruction could not be found at CSC. 508(a) form not readily available. No file for protection orders and warrants of arrests. Not all protection orders were served. Station is not complying on the regulatory compliance Training and guidance to be given to members. 16/04/2008 Jamestown 71% National Instruction not available. 508(a) forms could not be found. No file for protection orders and warrants of arrests. OB not properly filled. Station is not complying on the regulatory compliance Station needs to attend to filing of documents. Copy of National Instruction was given to the station. File to be created for the NI and DVA. Training recommended. 16/04/2008 Indwe 21% 508(b) is not properly filled and is inspected by the Station Commissioner. There is no proper file for the Act and National Instruction. No file for protection orders and warrants of arrests. OB not thoroughly maintained Training highly recommended. Station Commissioner to give guidance to members. 13/05/2008Willowmore76%508(b) not properly filled and 508(a) forms not readily available at CSC. No file for the latest copies of protection orders and warrants of arrests. No OB numbers in most of the entries in the 508(b) Guidance to be given to members with regards to the filing of columns in the registers. Training is recommended. 13/05/2008Steytlerville91%Registers are in place and thoroughly maintained even though no formal training was received by the members Station was commended for taking the initiative in the maintenance of DV registers despite the fact that no formal training was given to them. 14/05/2008Jansenvile91%Registers are in place and thoroughly maintained even though no formal training was received by the members Station was commended for taking the initiative in the maintenance of DV registers despite the fact that no formal training was given to them.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 14/05/2008Kirkwood9% Nothing in place at this station. Registers are available but are not maintained. The station commissioner informed ICD over the phone that he requested people from the neighbouring station to come and assist them in preparation for our visit This station was bad and training is highly recommended. 14/05/2008Addo91% The station is complyingThe station needs to address the issue of not having female members in all the shifts other than this it is complying. 10/06/2008Mzamba50% The Station is complying fully on regulatory compliance but on execution they did not have the register for cases on non compliance against the member Only the register for cases of non compliance could not be found and this affected the station’s performance. The station is complying 100% on regulatory compliance. 17/06/2008SeymourNo audit could be conducted No audits was conducted because of the Station Commissioner was new and requested that we visit them at a later stage Station to be re-visited 17/06/2008Balfour32%There was no file for protection orders. No list of service providers on the vehicles and station is not submitting the monthly returns to the province No guidance is given to the members by the senior officers and this needs to be addressed. Training is also recommended. 18/06/2008Alicedale12% There is nothing in place at this stationTraining is highly recommended

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 20/06/2008Keiskammahoek41% The station does not have provincial order, DVA, National instruction and station order not filled properly.508 (b) has some blank spaces. Some members are too brief when making entries in SAP 10.Incorrect information on the returns sent to province Training is highly recommended as the registers are not properly filled. 20/06/2008Chungwa85% Copy of the act, National instruction and list of service providers not available Station to get copy of the act and National Instruction. List of service providers to be made available. 24/06/2008Elliot32% Not all columns on 508(b) are properly filled. Registers are not properly maintained Training highly recommended. Follow up to be made in court for protection orders. 24/06/2008Maclear76% List of service providers not available. Returns were not sent to provincial office. OB entries are not properly written Guidance to be given by senior officers with regards to filling of registers. 24/06/2008Cala24% 508(b) is not properly filled. Copies of protection order not filled.508(a) forms for May and June could not be found.508(b) register not inspected by the commander Training highly recommended. 25/06/2008Tsomo35% File for protection order locked at CSC Commander’s office and therefore could not be audited. No list of service providers on vehicles Registers to be made accessible all the time. Training highly recommended.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 2008/07/15Ngangelizwe100%The station is complying fully The DVA co-ordinator, Insp Mnyatheli, was commended for his dedication in keeping the registers updated and neat. Everything was in order at this station. 2008/07/15 Mthatha Central73% The Station Commissioner refused to be interviewed as he was busy with the preparations of Mr Mandela's birthday celebrations. To revisit the station as the audit could not be done properly. The second category of ICD DVA Tool could not be filled as the station commissioner was busy to attend to us. 2008/07/16Libode93% The station did have the register for non-compliance by members. No operational plan on DVA and no list of service providers. To create registers and training on DVA to be provided as only 2 members were trained on the Act. 2008/07/16Ngqeleni67% No list of service providers on vehicles. 508 (a) forms for other months could not be found and no file for protection orders. To attend to the outstanding documentation and training on DVA to be provided as only 4 relief commanders were trained on the Act. 2008/07/17Qumbu73% Some entries in the 508 (b) had no OB numbers and the register had too many blank columns. 508 (a) forms and protection orders not filed. To rectify the mistakes on registers and training on DVA to be provided as no formal training on DVA was conducted. The station does not even have the register for cases of non-compliance by the members. 2008/07/17Mount Frere93% The station needs to put more effort in serving the protection orders. Other than this they are complying. To attend to the outstanding protection orders.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 2008/07/17Tsolo100%The station is complying fully The station was commended for the dedication shown in maintaining the registers and DVA files. 2008/08/12Aberdeen47% There was no list of service providers in the vehicles. 508(a) forms not readily available. Protection orders not properly filed. Station order outdated. The station is non compliant Training on DVA is highly recommended. The register for cases of non-compliance by the members could not be audited as the Station Commissioner was not available at the time of the visit. 2008/08/12Graaf Reinet87% No list of service providers on vehicles. No addresses and telephone numbers of victims on the 508(a) forms. The station is substantially compliant. To attend to the outstanding documentation and training to be provided. 2008/08/13Adelaide67% No list of service providers on vehicles. No 508(a) forms filled for the reported incidents. Station order is outdated. The station is fairly compliant. To attend to the outstanding documentation and files and training to be provided. The register for cases of non-compliance by the members could not be audited as the Station Commissioner was not available at the time of the visit and CSC members could not assist. 2008/08/13Cookhouse40% No list of service providers on the vehicles. Victims are interviewed at the CSC. 508(a) forms and file for protection orders could not be found. 508(b) register not properly filled and was last inspected on the 07/06/2008. Training on DVA is highly recommended. The register for cases of non-compliance by the members could not be audited as both the DVA co-ordinator and Station Commissioner were not available. Members at the CSC were of no assistance. 2008/08/13Cradock100%The station is complying fully. Management commended for inspecting the registers on a regular basis and also for the initiative of raising funds to furnish the Victim Friendly facility.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 08/09/2008Despatch93%No list of service providers on the vehicles. To put the list of service providers on vehicles. The station was commended for the dedication shown in maintaining the registers despite the fact only 20% of the members was trained on the Act. 08/09/2008Kamesh100%The station is complying fully Station commended 09/09/2008Thornhill87% No list of service providers on the vehicles. Last columns on the 508(b) register not filled. To attend to the outstanding documentation and to rectify the mistakes on registers and training to be provided. 09/09/2008St Francis Bay87% OB numbers in the 508(b) register do not correspond with the entries in the OB for the month of September 2008.The station order is outdated. This is a satellite station to Humansdorp station as a result they are not receiving too many Domestic Violence reports. To rectify the mistakes on the registers and training to be provided. 09/09/2008Humansdorp100%The station is complying fully Insp Human commended for creating a Domestic Violence booklet for all the shifts and putting it on vans. 09/09/2008Jeffreys Bay100%The station is complying fully Station was commended for thoroughly maintaining the registers. 10/09/2008Patensie87% No list of service providers on vehicles. No females on each shift. No register for the cases of non-compliance by the members. To attend to the outstanding documentation and training to be provided as only 5 out of 28 members have been trained on the Act.

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 10/09/2008Hankey67% No OB numbers on some of the entries on the 508(b) register. 508(a) forms not properly filled. No file for copies of protection orders. Register for cases of non-compliance could not be audited as it was locked at the Station Commissioner’s office who was on sick leave. To attend to the outstanding documentation and to rectify mistakes on the registers. Training to be provided as only old members were trained on the Act. 2008/10/13Tarkastad87% Station order is outdated. No list of service providers on vehicles. 508(b) not properly filled and not inspected regularly. Cell Inspections There were no complaints received and the cells were clean. To attend to the outstanding documentation and training to be provided. 2008/10/14Burgersdorp100% Station is fully compliant Cell Inspections There were illegal immigrants that were dumped at the station and were on hunger strike. Immigration officer was called to sort this out. No other complaints were received. Station commended for keeping the DVA registers neat. 2008/10/14Venterstad100% Station is fully compliant Cell Inspections There was no one at the cells and they were very clean. The station was commended for thoroughly maintaining the DVA registers and files. 2008/10/14Steynsburg67% Station order is outdated. No list of service providers on vehicles. 508(b) not properly filled and not inspected regularly. 508 (a) forms not properly filed. Cell Inspections The inmates complained of dirty blankets and that there was no water on the taps. This was addressed with the Station Commissioner. To attend to the outstanding documentation and to rectify mistakes on the registers. Training to be provided

DVA REPORT EASTERN CAPE – JANUARY 2008 TO DATE cont. DATEPOLICE STATION COMPLIANCE RATE FINDINGSRECOMMENDATIONS 2008/10/15Jamestown93% No female members on all the shifts. Cell Inspections No complaints received except for one inmate that was locked with handcuffs. They were removed after a discussion with the Station Commissioner. Cells were clean. The station is complying but needs to address the issue of female members on all the shifts. This was a follow-up visit to the one of April /10/15Sterkstroom60% Registers not maintained. Copies of protection order not properly filed. No proper file for the DVA package. No list of service providers. To attend to the outstanding documentation and to rectify mistakes on the registers. Training to be provided 11/11/2008Izele53% There is no proper filing of documents and registers are not properly maintained. To attend to the outstanding documentation and to rectify mistakes on the registers. Training highly recommended. 11/11/2008KWT87% 508(a) forms are not properly filled. No list of service providers on the vehicles. To attend to the outstanding documentation and to rectify mistakes on the registers. Training to be provided 19/11/2008Tamara100%The station is complying fully The station was commended for keeping all DVA files neat. 19/11/2008Punzana73% No file for protection orders, no list of service providers on vehicles and the station does not have permanent female members. To attend to the outstanding documentation and files. Training to be provided Summary of common findings: Lack of training on DVA. Station Commissioner and CSC Commanders are not inspecting registers and not giving guidance to their members.

FILLING OF VACANCIES In line with the ICD Strategic Business plan ( ), vacant positions must be filled as soon as possible and at any rate within a period of three (3) months. The Provincial Office endeavours as much as possible to follow this objective to the latter. Although in most instances, vacant positions are filled within the three (3) month period, there are exceptional situations which make it impossible to fill in vacant positions within the stipulated three month period. The oganogram below indicates the number of personnel in the Provincial Office, vacant positions and our projections as to when they will be filled. NOPOSITIONSTATUSPERIODCOMMENT 1.Provincial HeadFilledMay Secretary to Provincial HeadFilledJanuary Deputy Provincial HeadVacantSince February 2008Exceptional Circumstances 4. Assistant Director : InvestigationsFilledAugust Principal InvestigatorFilledJanuary Senior Investigator x 3FilledJanuary Senior Investigator x 1Vacant Since November 2008 Recruitment process completed, awaiting feedback on recommended candidate

FILLING OF VACANCIES cont. NOPOSITIONSTATUSPERIODCOMMENT 8.MonitorFilledJanuary Case Analyst x 2FilledJanuary Complaints ReceptionistVacantJanuary 2009Incumbent to start 01 March Admin OfficerFilledJanuary Admin ClerkFilledJune Data CapturerFilledJuly 2006 Summary: Total number of staff persons (Provincial & Satellite Offices) – 20 Total number of filled positions – 16 Total number of vacant positions – 4 NOPOSITIONSTATUSPERIODCOMMENT 1.Principal InvestigatorFilledApril Senior InvestigatorFilledApril Case AnalystFilledApril Admin ClerkVacantSince February 2009Process in place for replacement SATELLITE OFFICE

ESTABLISHMENT OF SATELLITE OFFICES The ICD has realized as early as the year 2005 the need for the establishment of Satellite Offices in order to extend its services to the most needy communities in South Africa. In the Eastern Cape potential Satellite Office locations have been identified as Mthatha, Port Elizabeth and Queenstown. These locations were decided upon as a result of the high number of complaints that were received in these areas. So far, because of budgetary constrains, only one office has been established and it is in Mthatha. This office was opened in May 2007 and officially launched in September It is servicing the former Transkei area which in itself is very huge and consists of 43 policing areas. The office is currently staffed by four (4) personnel in the following capacities: 1 X Principal Investigator 1 X Senior Investigator 1 X Case Analyst 1 X Admin Clerk (Vacant)

END KING WILLIAM’S TOWN FEBRUARY 2009 QUESTIONS & COMMENTS