Copyright © 2015, SAS Institute Inc. All rights reserved. THE IMPORTANCE OF DEVELOPING YOUR DATA SCIENTISTS SAS LEARNING & DEVELOPMENT – 01 JULY 2015

Copyright © 2015, SAS Institute Inc. All rights reserved. HARVARD BUSINESS REVIEW WHAT IS A DATA SCIENTIST? Data scientists … understand how to fish out answers to important business questions from today’s tsunami of unstructured information. Data scientists help decision makers shift from ad hoc analysis to an ongoing conversation with data. The ability to see what was previously invisible improves operations, customer experiences and strategy. “Making Advanced Analytics Work for You” and “Data Scientist: The Sexiest Job of the 21 st Century” Harvard Business Review October 2012

Copyright © 2015, SAS Institute Inc. All rights reserved. THE GUARDIAN WHAT IS A DATA SCIENTIST? Someone who can bridge the raw data and the analysis - and make it accessible. It's a democratising role; by bringing the data to the people, you make the world just a little bit better.

Copyright © 2015, SAS Institute Inc. All rights reserved. SAS WHAT IS A DATA SCIENTIST? Collecting large amounts of unruly data and transforming it into a more usable format. Solving business-related problems using data-driven techniques. Working with a variety of programming languages, including SAS, R and Python. Having a solid grasp of statistics, including statistical tests and distributions. Staying on top of analytical techniques such as machine learning, deep learning and text analytics. Communicating and collaborating with both IT and business. Looking for order and patterns in data, as well as spotting trends that can help a business’s bottom line.

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY CHALLENGES FACED Organisational perspective Inefficient process  analytical procedures taking four times longer to run than anticipated Staff retention – 28% turnover per annum Slow to adopt new technologies and ways of working No standard or repeatable business process Low employee engagement. Individual perspective Limited induction and technical training No clear role definition No personal development path No career progression No innovation.

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY THE APPROACH Discovery Assess, Analyse & Benchmark Design & Build Deliver Learning Support, Coaching & Mentoring

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY THE APPROACH Discovery phase Joint understanding of requirements Document the challenges Agree the approach Baseline and measure the outcomes Assess, Analyse and Benchmark Skills Assess the learning need Map roles and competencies Identify skills and competency gaps Identify and prioritise learning interventions Identify accreditation and certification paths Capture baseline data.

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY THE APPROACH Design and Build Document the learning strategy Identify the Mentors Jointly design and develop customised learning materials. Deliver Learning Mentor boot camp Team building Learning delivery and soft / business skills Planning and structuring learning Pre-requisite SAS skills via social learning Targeted SAS courses using customer data and processes Leadership, Policy and Regulatory training Initial joint learning delivery.

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY THE APPROACH Reduced involvement from SAS Providing support to the Mentors Weekly review calls / meetings SAS technical guidance Learning delivery skills Hints, tips and best practice Ad hoc support Programme review Mentor succession planning and implementation Identify additional skills and capabilities gaps Design, develop and deliver new learning.

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY THE APPROACH Discovery Assess, Analyse & Benchmark Design & Build Deliver Learning Support, Coaching & Mentoring

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY DEVELOPMENT PATHS & CAREER PROGRESSION NEW RECRUIT PROGRESSION PROMOTION PROGRESSION PROMOTION Level 1 Technical skills Level 2 Technical skills Problem solving Project-based assessment Level 3 Technical skills Supervisory role Human relations skills Problem solving Level 4 Technical skills Supervisory role Human relations skills Solution provider Accountability SAS Certification Level 5 Technical skills Managerial role Human relations skills Solution provider Freedom to act

Copyright © 2015, SAS Institute Inc. All rights reserved. CUSTOMER CASE STUDY BENEFITS People Attracting new talent Improved staff retention Increased employee morale and engagement Process Improving business process through innovation Maximise performance and productivity Standardised skills and capabilities Platform Maximum exploitation of analytical tools available Build a consistent SAS / analytical tool user community A repeatable, structured staff development solution.

Copyright © 2015, SAS Institute Inc. All rights reserved. IN THE UK PUBLIC SECTOR WHY IS THIS IMPORTANT?

Copyright © 2015, SAS Institute Inc. All rights reserved. SAS LEARNING & DEVELOPMENT WOULD YOU LIKE TO KNOW MORE? Nigel Armstead Delivery Manager