EarthLink Virtualization Services

2 Typical Business Challenges How do I reduce the complexity of my IT operations? How do I get my limited IT staff refocused on strategic revenue generating initiatives? How do I minimize IT capital expenditures & reduce IT operating expenses, without sacrificing services? How can I scale IT resources to keep pace with rapidly changing business requirements? How do I keep my mobile workers better connected to our systems? Does my backup plan adequately protect my data from man-made and natural disasters?

3 Business Trends Support Virtualization “IT can no longer ignore the increasing clamor of requests to provide access to corporate resources from smartphones, tablets and other consumer-owned devices.” - Global Leader of Workplace Enablement Services, Accenture “It’s generally accepted that ongoing IT operations consume 80% or more of IT staff time leaving, no more than 20% of time for value-add project work. This fact has always frustrated IT executives as well as their business peers who continue to have more and growing demands.” - Five Top Issues facing CIOs in 2012 Dedicating Resources to the Value-Add…

4 Why Virtualization? Multiple virtual machines running on a single physical machine, with each VM sharing the resources of that one physical machine. Simplify your IT infrastructure Free your IT staff from routine infrastructure maintenance Focus IT resources on strategic business initiatives

5 Virtualization Paves the Way to the Cloud Mainframe PC / Client-Server Web Cloud Virtualization lets you extend and scale your business applications to the cloud Virtualization

6 Cloud Computing Service Models

7 Cloud Computing Deployment Models Private cloud: operated solely for an organization, typically within its own firewall Public cloud: owned by a cloud service provider and accessible over the internet, available to many companies or the general public Hybrid cloud: two or more interoperable clouds (e.g., private + public), allowing portability and scaling of data and applications Cloud Service Providers Businesses Bridging Private Cloud Hybrid Cloud Public Cloud

8 What can you put into the cloud? Hosting Filtering Encryption Archiving Web Banking Core Processing ATM Imaging Document Sharing and Clearinghouse Blogs Social Media Virtual Meetings Firewall Management Log and Compliance Management Customer Resource Management (CRM) services Temporary services Secondary Data Center Testing and Proof-of- Concept setups Disaster Recovery Secondary Data Center Remote backup

9 Delivers real business value, right now! Cloud Computing Services 1. Reduce Complexity simplifying operations and maintenance 2. Dramatically Reduce Costs so you can invest in business opportunities 3. Deliver and Scale IT Services Flexibly to keep pace with your business requirements

10 EarthLink’s Virtualization Services Cloud Hosting –Shared Virtual Servers –Dedicated Servers –Managed Cloud Hosting Disaster Recovery Cloud Server Backup Web Hosting EarthLink Cloud Hosting Services can reduce your IT operating costs by consolidating resources, simplifying IT complexity and enabling more flexible agile service delivery through virtualization. Multiple Access Methods: Carrier Neutral EarthLink MPLS Network Any ISP connection

11 Consultative support to help you design a customized solution to meet your specific business requirements. Choose a Linux or Windows operating systems, amount of CPU/RAM, and SAN Storage, and SAN Backup Multi-layered security, self-healing cloud architecture, and automatic server failover Instant scaling and Cloud Server Management through VMware vCloud Control panel Hosted in highly secure data centers EarthLink Cloud Hosting Businesses running VMware typically save 50-70% on overall IT costs by consolidating their resources Cloud Computing Excellence Award recognizes companies that have most effectively leveraged cloud computing in their efforts to bring new, differentiated offerings to market.

12 EarthLink Cloud Hosting Architecture

13 Control Panel - Cloud Server Management Build, start, stop, backup or delete cloud servers directly from the control panel. Schedule and review nightly backups. Set up administrators with role-based access. Connect to applications and your network Expand your computing environment to EarthLink Cloud with our vCloud Powered service

14 Dedicated Server Hosting Maintain complete control while increasing your performance level, reliability and security. Our highly secure Data Centers give you a secure, dedicated environment to install, customize, and scale any application. Servers can be set up unmanaged or managed. With a Managed Dedicated Server, our experts build and manage you server in our secure data center environment and handle OS installations, patches, reboots and more.

15 Bronze Level service is included with all options Upgrade to more comprehensive levels based on your needs Managed Cloud Hosting Service Options

16 Disaster Recovery Services Full hardware colocation mirrors current working client hardware in a colocated environment. Virtual hardware mirrors all mission critical applications on virtual hardware environments. Application data is mirrored in virtual, web-based VMware or cloud environments. Choose a full hardware or virtual hardware replication of your IT environment, in our a highly redundant and secure Data Centers and a team of disaster recovery engineers you have ultimate piece of mind in the event of a crisis. Options include: Customer Data Center EarthLink Data Center

17 EarthLink Cloud Server Backup Protect your business’s mission-critical information assets. Rapid recovery from man-made and Mother Nature’s disasters – server crashes, fires, hurricanes, tornados, ice storms, earthquakes. Instantaneous on-line access to data – replicated on disks, not tape Easy to use wizard to set your own backup schedules and priorities Define your levels of backup – incremental, full system, or real time Customer Data Center EarthLink Data Center

18 EarthLink Cloud Workspace A customized cloud workspace environment for you to control your business applications and data with secure access for all your employees from anywhere, from any device, via any internet or private MPLS connection. Your virtual office wherever you are. Significantly reduce operating costs and eliminate capital expenditures Increase employee productivity. Eliminate complex security challenges IT infrastructure that’s centralized, consistent and agile.

19 EarthLink Cloud Workspace

20 Control & Manage Your Services Dashboard with status updates to products and service tickets Service overviews and product drill downs Customized tools and control panels: vCloud Panel Invoice presentation and payment online, access to past invoices Submit and manage service tickets Online Knowledge bases, whitepaper library, expert blogs and latest announcements myLink IT Services Center

21 Simplify the complex with EarthLink Business A comprehensive approach that enables you to efficiently leverage IT to solve business challenges. IT experts as partners IT and security experts as trusted advisors, from strategy to deployment and maintenance. IT experts as partners IT and security experts as trusted advisors, from strategy to deployment and maintenance. Secure, reliable operations Fault tolerant, redundant, highly secure data centers with 24/7/365 monitoring and % uptime. Secure, reliable operations Fault tolerant, redundant, highly secure data centers with 24/7/365 monitoring and % uptime. Integrated IT, voice, and data services Flexible services customized to business needs, and the convenience of a single provider. Integrated IT, voice, and data services Flexible services customized to business needs, and the convenience of a single provider.