EVERYDAY LETTERS

1. Requesting Information, Literature, or Free Service Dear Mr. Halbert: Please send me a schedule of ExecPro training programs for the Juli-December period. Specifically, I would like listing of program schedules for Texas, Oregon, and Illinois for this period. In addition, Mr. Halbert, I recently heard that ExecPro now offers audio cassettes for some of its popular training programs. I would appreciate receiving information on which programs are available and the cost of each. Sincerely yours,

2. Requesting Appointments Dear Mr. Koltai: I am planning to spend December 9 in Oklahoma City and would like very much to talk with you or your associates while I am there. We are setting up a profit-sharing program in our organization, and I have been told that you have a very effective plan at Walton Industries. Would you find 10.a..m. on the 9 th a convenient time to see me? An hour of your time should be sufficient and would mean a great deal to me. Sincerely yours,

3. Making reservations Ladies and Gentlemen: Please reserve a single room for Mrs. Frances Cates, National Sales manager of Data Products Inc., for March 23 and 24. Mrs. Cates will arrive at approximately 7:30 p.m. on March 23, so please hold the reservation for late arrival. If possible, Mrs. Cates would like to have a room facing Lake Michigan. Please confirm this reservation, and let me know if a deposit or credit card number is required. Sincerely yours,

4. Ordering a Product or a Service Ladies and Gentlemen: Please send us the following daisy wheels for our Model 4050 International printers: Our check for $66.67 is enclosed. Please let us know when we may expect delivery of this order. Sincerely yours, enclosure QuantityItemPriceAmount No. 732 (Courier, 10 pitch) No. 737 (Letter Gothic, 12 pitch) No.734 (Orator, 10 pitch) No. 739 (Courier, 12 pitch) $ $ Subtotal 6%Sales Tax $ TOTAL$ 66.67