CMII in Operational Organizations presented by - Joseph Graham

Spectrum of Written Process: No written process Every detail is addressed in written process Engineering & manufacturing exists here Allows ultimate amount flexibility No guidance given to personnel Relies exclusively on experience Maximizes potential for wrong decisions Provides consistency and efficiency Must train to enable the process Minimizes operational innovation Pro’s Con’s To what extent do you write the detail of operations and services? 1 CMII in Operational Organizations – Joseph Graham

Physical Item Hierarchy Laws and Regulations Ordinances and Standards Contractual Requirements Functional Specifications System Schematics 3-D Model and Interfaces Process Views Physical End Item Physical Item Application Requirements Physical Item Airplane EngineFuselage Fuel System Operational Item Hierarchy Laws and Regulations Ordinances and Standards Contractual Requirements Functional Specifications Work Flow Operational End Item Operational Item Application Requirements Operational Item Car Accident RescueTraffic Control Extinguish Fire 2 CMII in Operational Organizations – Joseph Graham

Main Space Fire: Engine Room Operational End Item engine room action crew action process training equipment personnel evacuate energize foam system direct hose attack process training equipment personnel overhaul enter space process training equipment personnel apply water process training equipment personnel desmokeextinguish embers Operational Items (first level) Operational Items (second level) Fundamental Operational Items operation with a defined beginning and a defined end that is conducted by an organization a task (possibly consisting of multiple steps) that is coordinated with but completed independently of other actions and is completed using the same steps regardless of the operational situation. a task that contributes to the Operational End Item, has a definite beginning and end, is composed of multiple lower level Operational Items and can typically be delegated to one group or individual a task that contributes to the Operational End Item, has a definite beginning and end, is composed of Fundamental Operational Items and can typically be delegated to one group or individual Operational Item Hierarchy for Main Space Fire: Engine Room 3 CMII in Operational Organizations – Joseph Graham

4 Less process, not more Differences from traditional CMII Final Thoughts: Advantages of CMII structure Applying Operational Hierarchies to non-operational organizations

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E.1 CMII in Operational Organizations – Joseph Graham Cost to implement change < (severity × probability) Making Business Decisions, Updating the Hierarchy: