Novex Delivery Solutions Carrie Bancroft, Paul Diegel, Rhiannon Johnson

Who is Novex? Largest same-day courier in Metro Vancouver Largest same-day courier in Metro Vancouver Triple bottom line: People, Planet, Profit Triple bottom line: People, Planet, Profit 125 people, >100 vehicles, >2,000 deliveries / day 125 people, >100 vehicles, >2,000 deliveries / day

Sustainable Practices Fleet of hybrids, natural gas, biodiesel Fleet of hybrids, natural gas, biodiesel 88 tonnes of CO 2 / yr 88 tonnes of CO 2 / yr Greening the office Greening the office Reduced energy Reduced energy Reduced paper Reduced paper

BGI ALP Project Novex expanding by acquisition Novex expanding by acquisition Novex goals: Novex goals: To receive a recommendation for a method to evaluate the sustainability of acquirees To receive a recommendation for a method to evaluate the sustainability of acquirees To receive a strategy for developing a culture and practices in the acquirees that is consistent with the Novex business model To receive a strategy for developing a culture and practices in the acquirees that is consistent with the Novex business model

Goal: Sustainable culture based on individual engagement Sustainable culture based on individual engagement

Phase 1 – Evaluation & Training What is important to the newbies? What is important to the newbies? What do they know about sustainability? What do they know about sustainability? Survey Survey Dot voting Dot voting Discussion Discussion

Phase 1 – Evaluation & Training What is sustainability? What is sustainability? Why sustainability? Why sustainability? Management commitment! Management commitment! Best Novex practices Best Novex practices Natural Step principles What matters to the employees? Management participation

Phase 2 – Sustainable Practices Desire to implement sustainability Sustainability action Evaluation and training Community goodwill Reduced business footprint Profits Personal satisfaction & rewards Phase 1 Phase 2

Recommendations Contractor engagement Contractor engagement Employee engagement at all levels Employee engagement at all levels Assessment of new employees: Assessment of new employees: Training for new employees Training for new employees Create a system with feedback & rewards for continuous improvement Create a system with feedback & rewards for continuous improvement

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