Key Issues on the Path to VoIP Nicholas Topham
Telstra Corporation Access to more than 230 countries and territories across the globe Highest industry Credit Rating 13th largest telco globally by market capitalisation Substantial investments and ownership in worldwide telecommunications ventures 40,000 employees in over 60 operations worldwide Servicing more than 200 of the world’s top 400 companies
Telstra Europe Active in the UK since 1991 Independently-owned network Over 200 employees £100m revenue Broad services portfolio Alternative network Top 15 State-of-the-art datacentres in London, Cambridge, Sunderland Customers including, Hilton, Diamond Trading Company, Millfield, RB Scotland, 0800 Reverse
Service Offering
Market Players
Buy Vs Hosting
Critical Issues
Order/Provide/Support/Bill
Customer Support Process
Implementation
Return On Investment
Applications & Services Development Telstra Europe
Is VoIP For You