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Business Process Reengineering (BPR) Problem Planning Analysis Design (Re-design) Implications Conclusion

Our Group Problem Faced by International Students

 Failure  Series of Steps  Rethink business process  Restructure organization  Examples

 Goals  Efficiency  Effectiveness  Mapping out the Processes  DFD, ERD, etc

 SDLC Integration  Technology Driven  Cultural Requirements  Process Analysis  Process Improvement

Procedure Management Leadership Organizational Assessment Malcolm Baldrige National Quality Awards Assessment

Define and Classify Process Identify Core Processes Measure Performance Measure Efficiency Understand the Customer Document Process Assess the Process

Planning Improvements Selection of Method Installing the Improved Process

Considerations: Vision Steps/Timeline Stakeholders Feasibility Analysis

Success

Designing/Testing University of Munich Technical University of Berlin Expanding Sample MIT UC Berkeley University of Toronto Oxford Tsinghua University. Implementing Using industry leaders

Socio-Economic Returns Developed Universities Growing Population: International Students Economical OperationalOrganizational

University of Ottawa’s Traditional Model

Identified System Improvements: Improved academic success Improved cultural integration Tailored academic course load Improved mastery of secondary language

First halfStudent Benefit Welcome students to the university Introduce ice breaking activities Help students feel a perspective for the journey they are embarking on Introduces opportunity for social interaction and bonding with peers Second Half Tour of campus Give students perspective as to what buildings and services are available to them during their academic careers on campus

First halfStudent Benefit Introduction to classroom experience Outline of student expectations Aim to provide students with an improved conceptualization of what it will be like to be a university student, and how to maximize their experience and success Second Half Tour of surrounding area Goal to provide students with the knowledge of how the transit system functions, and where key services are located.

First halfStudent Benefit Introduction to assessment process Practice testing Aim to prepare students for the assessment they will be receiving Second Half Presentation from program Alumni Allows for opportunity to learn from their peers and ask questions

First halfStudent Benefit Literacy testing Enhanced opportunity to receive a tailored and effective curriculum Second Half Group outing Opportunity for new students to create bonds and friendships, as well as unwind from time in class room

First halfStudent Benefit Oral presentation testing Individual assessment and final recommendation Provides each student with a personalized curriculum tailored to meet individual learning needs, promoting both language mastery, as well as academic success

Student BenefitsUniversity Benefits Improved mastery of secondary language Increased revenues from additional courses offered Improved academic successIncreased revenue from students completing programs Reduced academic and social anxietyIncreased reputation from student success Improved competiveness in the job market Increased competitiveness among other universities

Current and future trends international student mobility Increasing global competition mobile student recruitment Major changes towards 2040 What it all means for international higher learning institutions

Created to build and maintain existing leadership position Direct benefits: Double international students by year 2022 Create new jobs Add $10bn annual boost to Canadian economy Indirect benefits: Take part in global community Increase innovation, trade and investment

Internationalization Emerging sender countries: Saudi Arabia Mexico Vietnam Brazil

Will population growth rates equal increased international students? In 2010: Morocco sent ( up 11.3% from 2009), Nigeria sent (up 10.2%), Algeria sent 22,465 (up 5.9%), Zimbabwe sent (up 5.2%), Currently France receives highest number of these

The take away: Be proactive Top sender and destination countries rapidly changing Prepare to compete, retain international students Efficient and effective business processes and systems are needed