4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager A1-Immunization Registries: Getting Started 101 GRITS – Synergy in Action A1-Immunization Registries: Getting Started 101 GRITS – Synergy in Action

– Synergy in Action Tuesday, October 21, 2003 Synergy – Teamwork moving towards a common end. In –in accordance with. Action – The process of doing. “GRITS is a team working towards a common end in accordance with the process of creating an Immunization Registry.” Synergy – Teamwork moving towards a common end. In –in accordance with. Action – The process of doing. “GRITS is a team working towards a common end in accordance with the process of creating an Immunization Registry.”

– Synergy in Action Tuesday, October 21, 2003 GRITS is a TEAM working towards a common end in accordance with the process of creating an Immunization Registry. The Team Owns The Team –Three C’s of a team member Character – WIN within – The Personal Base – “Being” Chemistry – WIN with others – The People Base – “Relationships” Competence – WIN in whatever you do – The Performance base – “Doing” GRITS is a TEAM working towards a common end in accordance with the process of creating an Immunization Registry. The Team Owns The Team –Three C’s of a team member Character – WIN within – The Personal Base – “Being” Chemistry – WIN with others – The People Base – “Relationships” Competence – WIN in whatever you do – The Performance base – “Doing”

– Synergy in Action Tuesday, October 21, 2003 The CORE TEAM in Georgia: 2 – Registry Business Analysts –Tracy Ingraham – Team Lead State Required Enhancements –Lisa Roberts – Team Lead Data Exchange Interface 1 – Registry Marketing & Training Consultant –Greg Richardson – Team Lead Communications 2 – Registry Associates –Deborah Head – Team Support –Yolanda Oliver – Data Support 1 – Policy, Rules, & Regulations Consultant –Mike Etheredge – Liason with DHR-OIT, GTA 1 – Registry Manager –Tom Moss – Remove Barriers & Empower Core Team The CORE TEAM in Georgia: 2 – Registry Business Analysts –Tracy Ingraham – Team Lead State Required Enhancements –Lisa Roberts – Team Lead Data Exchange Interface 1 – Registry Marketing & Training Consultant –Greg Richardson – Team Lead Communications 2 – Registry Associates –Deborah Head – Team Support –Yolanda Oliver – Data Support 1 – Policy, Rules, & Regulations Consultant –Mike Etheredge – Liason with DHR-OIT, GTA 1 – Registry Manager –Tom Moss – Remove Barriers & Empower Core Team

– Synergy in Action Tuesday, October 21, 2003 The SALES TEAM in Georgia: 12 – 18 Immunization Program Consultants –Territory Managers –Registry Sales –Registry Trainers –Registry Follow-up The SALES TEAM in Georgia: 12 – 18 Immunization Program Consultants –Territory Managers –Registry Sales –Registry Trainers –Registry Follow-up

– Synergy in Action Tuesday, October 21, 2003 The Business Subject Matter Experts (bSME’s) in Georgia: Vaccine for Children Consultants Immunization Education Consultants Public Health Clinical Information System Consultants American Academy of Pediatrics Consultants Local / Regional Registry Consultants The Business Subject Matter Experts (bSME’s) in Georgia: Vaccine for Children Consultants Immunization Education Consultants Public Health Clinical Information System Consultants American Academy of Pediatrics Consultants Local / Regional Registry Consultants

– Synergy in Action Tuesday, October 21, 2003 The Technical Subject Matter Experts (tSME’s) in Georgia: Tri-Zetto Group –RFP, Registry Consultants EDS –Application Development –Environment Management –Level 1 & Level 2 Help Desk Department of Human Resources-OIT –Database Administrators –Level 2 & Level 3 Help Desk Georgia Technology Authority (GTA) –Network & Operations Management –Level 3 Help Desk The Technical Subject Matter Experts (tSME’s) in Georgia: Tri-Zetto Group –RFP, Registry Consultants EDS –Application Development –Environment Management –Level 1 & Level 2 Help Desk Department of Human Resources-OIT –Database Administrators –Level 2 & Level 3 Help Desk Georgia Technology Authority (GTA) –Network & Operations Management –Level 3 Help Desk

– Synergy in Action Tuesday, October 21, 2003 “A team built on the 3 C’s; Character, Chemistry, and Competence can conquer the challenge.” “A team built on the 3 C’s; Character, Chemistry, and Competence can conquer the challenge.”

– Synergy in Action Tuesday, October 21, 2003 GRITS is a team working towards a COMMON END in accordance with the process of creating an Immunization Registry. The Team Owns The Purpose –A Registry for healthy Children in the State of Georgia. GRITS is a team working towards a COMMON END in accordance with the process of creating an Immunization Registry. The Team Owns The Purpose –A Registry for healthy Children in the State of Georgia.

– Synergy in Action Tuesday, October 21, 2003 “It is for the Children”

– Synergy in Action Tuesday, October 21, 2003 GRITS is a team working towards a common end in accordance with THE PROCESS OF creating an Immunization Registry. The Team Owns The Process –Each Core Team member takes ownership, authority, and responsibility for their piece of the process. GRITS is a team working towards a common end in accordance with THE PROCESS OF creating an Immunization Registry. The Team Owns The Process –Each Core Team member takes ownership, authority, and responsibility for their piece of the process.

– Synergy in Action Tuesday, October 21, 2003 Set Standards National Immunization Program’s (NIP) Technical Work Group (TWG) Certification Standards American Immunization Registry Association’s (AIRA) Programmatic Registry Operations Workgroup (PROW) Registry Standards of Excellence Set Standards National Immunization Program’s (NIP) Technical Work Group (TWG) Certification Standards American Immunization Registry Association’s (AIRA) Programmatic Registry Operations Workgroup (PROW) Registry Standards of Excellence

– Synergy in Action Tuesday, October 21, 2003 Create a Living, Breathing Program Strategy System Requirements Strategy System Develop Strategy Application Release Strategy Operations Support Strategy Organization / User Support Strategy Training Strategy Deployment Strategy Marketing Strategy Create a Living, Breathing Program Strategy System Requirements Strategy System Develop Strategy Application Release Strategy Operations Support Strategy Organization / User Support Strategy Training Strategy Deployment Strategy Marketing Strategy

– Synergy in Action Tuesday, October 21, 2003 Continuously Monitor Progress Re-evaluate your Strategies Do not fear changing strategies Evaluate using AIRA PROW Standards of Excellence Worksheets Continuously Monitor Progress Re-evaluate your Strategies Do not fear changing strategies Evaluate using AIRA PROW Standards of Excellence Worksheets

– Synergy in Action Tuesday, October 21, 2003 Celebrate –Recognize your victories, celebrate. –Recognize anything and everything that keeps the process moving forward, celebrate. –Recognize your failures, celebrate. –Learn from your failures, celebrate. –Celebrate Celebrate –Recognize your victories, celebrate. –Recognize anything and everything that keeps the process moving forward, celebrate. –Recognize your failures, celebrate. –Learn from your failures, celebrate. –Celebrate

– Synergy in Action Tuesday, October 21, 2003 “Don’t waste energy trying to cover up failure. Learn from your failures and go on to the next challenge. It’s okay to fail. If you’re not failing, you’re not growing.” - H. Stanley Judd “Don’t waste energy trying to cover up failure. Learn from your failures and go on to the next challenge. It’s okay to fail. If you’re not failing, you’re not growing.” - H. Stanley Judd

– Synergy in Action Tuesday, October 21, 2003 GRITS is a team working towards a common end in accordance with the process of creating an IMMUNIZATION REGISTRY. The Team Owns The Registry –The 3 P’s of Ownership Pride – WIN within – The Personal Base – “Being” Professionalism – WIN with others – The People Base – “Relationships” Production – WIN in whatever you do – The Performance base – “Doing” GRITS is a team working towards a common end in accordance with the process of creating an IMMUNIZATION REGISTRY. The Team Owns The Registry –The 3 P’s of Ownership Pride – WIN within – The Personal Base – “Being” Professionalism – WIN with others – The People Base – “Relationships” Production – WIN in whatever you do – The Performance base – “Doing”

– Synergy in Action Tuesday, October 21, 2003 I am PROUD to state that in 5 Months we have grown from: –ZERO Clients to 1,262,250 Clients –ZERO Immunization Records to 7,459,611 Immunization Records I am PROUD to state that in 5 Months we have grown from: –ZERO Clients to 1,262,250 Clients –ZERO Immunization Records to 7,459,611 Immunization Records

– Synergy in Action Tuesday, October 21, 2003 Pilot Districts & Counties May 2003 – Aug 2003 Phase I Districts & Counties Sept 2003 – Dec 2003 Phase II Districts & Counties Jan 2004 – Dec 2004 PROFESSIONALISM Statewide

– Synergy in Action Tuesday, October 21, 2003 Our matches our Philosophy Our PRODUCTION matches our Philosophy “In all things seek a path to keeps you moving forward.” Our matches our Philosophy Our PRODUCTION matches our Philosophy “In all things seek a path to keeps you moving forward.”

– Synergy in Action Tuesday, October 21, 2003 The Team of the Georgia Registry of Immunization Transactions and Services