Samsung Back Pocket Offer Samsung Galaxy 7” Tablet Jacqui Corso/Kelly Ness February 19, 2015

Samsung Galaxy Back Pocket Offer SUMMARY TWCBC Field Marketing has initiated the Samsung Galaxy Tablet Tool as a back pocket offer to close accounts within the range of $500-$ (Monthly Recurring Charges). The Samsung Galaxy Tablet Tool’s intent is to move up-market with acquiring Fiber and PRI services and to obtain higher ARPU (average rate per unit) for our smaller market segments. Mid Market and Vertical AE1’s, AE2’s, AM’s and MAE’s $500 - $999 MRC, New Clients or Upgrades Must be Sales Complete in SFDC to be honored Delivered to Sale Rep after installation for delivery to customer Tracking and tablet request rules must be followed Time Warner cable – Proprietary and Confidential1 GALAXY TAB 4 7” 8GB SPECS : −1.2 GHz Quad Core Processor −1.5 GB RAM internal memory −1.3 MP Front camera and 3MP rear camera −Dual-Band Wi-fi a/b/g/n −Bluetooth 4.0 LE −GPS Navigation

Samsung Galaxy Back Pocket Offer B USINESS R ULES & T RACKING - R EQUIREMENTS The following requirements must be met in order to qualify for this back pocket offer: $500 - $ MRR – New Accounts or Upgrade worth $500 - $ new MRR – Multi-Site locations (1 business name) that is $500 - $ aggregate Must be tracked in SFDC using 3STP – DM Code: DMSAMSUNG – If the field is not available due to Partner Programs or Network Expansion, the offer will need to be tracked manually. In this case you will need to contact your local Field Marketing person for tracking. All Orders must be Sales Complete in SFDC – End of each Fiscal Month Customer will receive Samsung Galaxy Tablet device when installation is complete –AE to hand deliver (device sent to manager for sign-off) –Field Marketing to mail to customer (ONLY if AE cannot hand deliver) Documentation for request & delivery must be complete –Tablet Request form must be sent to Field Marketing when installation is complete –Tablet Sign off form, complete with Serial Number must be attached to SF opp AND sent to Field Marketing before delivery to Client ˟Samsung Galaxy Tablet (1) awarded only to the company or entity as a whole and not promised to any person(s) or individual or employee ˟The potential for the Samsung Galaxy Tablet award must be noted in the customer contract. ˟Samsung Galaxy Tablets can NOT be offered to Government entities (this includes public school entities and employees). Time Warner Cable – Proprietary and Confidential2

Samsung Galaxy Back Pocket Offer Salesforce 3-Step Tracking Process 1.When entering/editing an opportunity in Salesforce, find Marketing Information 2.In How Heard?, select Direct Mail from the drop down menu 3.Find Contact Method and select Inbound from the drop down menu 4.In How Heard? What is Other? Type in DM Code that fits the campaign (In this case you would select DMSAMSUNG) *Please make sure you are updating the OPPORTUNITY window – DO NOT update the lead! Time Warner Cable – Proprietary and Confidential3

Samsung Galaxy Back Pocket Offer Time Warner Cable – Proprietary and Confidential4 Attach Signed Form A FTER INSTALLATION IS COMPLETE −Fill out Samsung Galaxy Request Form, − form to your Field Marketing contact A FTER TABLET DELIVERY −Complete Samsung Galaxy Sign Off Form with signatures & Serial Number −Upload document to Sales Force Record (see below for example) A DDITIONAL I NFORMATION −Not combinable with other back pocket offers −Minimum contract term of 1 year

For questions about this offer, please contact: David Fitts – NY Verticals (212) Mike Martuscello – NY Mid Market (518) Nicole Alexander – Carolina Verticals (704) Janelle Jinwright – Carolinas & Kentucky Mid Market (919) Brandon Scarbro – Ohio Mid Market (614) Kelly Ness – Ohio & Kentucky Verticals (513) Jacqui Corso – Wisconsin Verticals (414) David Burman – Wisconsin Mid Market (414) Austen Bickford – Texas & KC/Lincoln Mid Market (913) Kelly Ginter – Texas, KC/Lincoln & Pac West Verticals (562) Meladee Conner – Pac West Mid Market (562) Time Warner Cable – Proprietary and Confidential5