Long Term Care Insurance SignatureCare ® 500 Overview: Base Policy Provisions For Producer Use Only. Not For Use With Clients CRN

The information provided is not written or intended as specific tax or legal advice and may not be relied on for purposes of avoiding any Federal tax penalties. MassMutual, its employees and representatives are not authorized to give tax or legal advice. Individuals are encouraged to seek advice from their own tax or legal counsel. For Producer Use Only. Not For Use With Clients. 3

3 Agenda  Policy Design  General Provisions  Limitations and Exclusions  Premium Payments and Discounts  A Few Rider Highlights Today we’ll discuss…

For Producer Use Only. Not For Use With Clients.4 SignatureCare 500 Base Policy IRC 7702B Tax Qualified LTCi Contract Requirements: Covers only qualified long term care services provided to a Chronically Ill Insured in accordance with a plan of care Must be guaranteed renewable Can not provide a cash value Refunds of premium or dividends can only be applied to reduce future premiums or increase future benefits Must conform to certain NAIC long term care model law and regulation Must offer nonforfeiture benefits Can not reimburse expenses covered by Medicare

For Producer Use Only. Not For Use With Clients. 5 SignatureCare 500 Base Policy Policy Design Comprehensive: Facility-Only Services plus Home Health Care Adult Day Care Hospice Care (in home) Facility Services Only: Nursing Facility Assisted Living Facility Hospice Facility

For Producer Use Only. Not For Use With Clients. 6 SignatureCare 500 Base Policy SignatureCare 500 Benefit Provisions Facility Services Only Policy: Facility Prescription Drug Benefit Facility Bed Reservation Benefit Optional Personal Care Advisor Benefit Facility Services Benefit

For Producer Use Only. Not For Use With Clients. 7 SignatureCare 500 Base Policy Includes Facility Services Only Benefits plus SignatureCare 500 Benefit Provisions Comprehensive Policy: Home and Community Based Services (HCBS) Respite Care Services Emergency Response System

For Producer Use Only. Not For Use With Clients. 8 SignatureCare 500 Base Policy SignatureCare 500 Benefit Provisions Comprehensive Policy: Ambulance Services Caregiver Training Alternative Plan of Care

For Producer Use Only. Not For Use With Clients. 9 SignatureCare 500 Base Policy Let’s review… Who needs it? Match the benefit on the left to the client on the right. Use your marker. Facility Prescription Drug Benefit Facility Bed Reservation Benefit Optional Personal Care Advisor Benefit Facility Services Benefit A client who has little knowledge about the types of services required once on claim A client who requires many medications while in a facility Client only interested in insuring care received in a facility. Client who anticipates going home from a facility for holidays

For Producer Use Only. Not For Use With Clients. 10 SignatureCare 500 Base Policy Let’s review… Who needs it? Match the benefit on the left to the client on the right. Use your marker. Facility Prescription Drug Benefit Facility Bed Reservation Benefit Optional Personal Care Advisor Benefit Facility Services Benefit A client who has little knowledge about the types of services required once on claim A client who requires many medications while in a facility Client only interested in insuring care received in a facility. Client who anticipates going home from a facility for holidays

For Producer Use Only. Not For Use With Clients. 11 SignatureCare 500 Base Policy Home and Community Based Services Respite Care Services Emergency Response System Let’s review… Who needs it? Match the benefit on the left to the client on the right. Use your marker. Ambulance Services Caregiver Training Alternative Plan of Care A client who wants to remain in their home A client who occasionally falls An informal caregiver who is going away on business An informal caregiver charged with administering meds to the insured A client who needs transportation to and from a facility to receive respite care A client who may need home modifications in the future

For Producer Use Only. Not For Use With Clients. 12 SignatureCare 500 Base Policy Home and Community Based Services Respite Care Services Emergency Response System Let’s review… Who needs it? Match the benefit on the left to the client on the right. Use your marker. Ambulance Services Caregiver Training Alternative Plan of Care A client who wants to remain in their home A client who occasionally falls An informal caregiver who is going away on business An informal caregiver charged with administering meds to the insured A client who needs transportation to and from a facility to receive respite care A client who may need home modifications in the future

13 For Producer Use Only. Not For Use With Clients. SignatureCare 500 Base Policy More Benefit Provisions… Coverage Outside the U.S.: This benefit is payable subject to certain limitations and up to the daily and lifetime maximums for the benefit outlined in the policy Additional per occurrence elimination period Waiver of Premium: Facility services only and comprehensive policy Waiver continues if facility services or HCBS (if covered under the policy) are being paid. Any unearned premium will be returned on a pro-rata basis.

For Producer Use Only. Not For Use With Clients. 14 SignatureCare 500 Base Policy Elimination Period – the number of days the insured must receive Long Term Care services before the policy begins to pay benefits. Policy Options – 30, 60, 90, 180 days

For Producer Use Only. Not For Use With Clients. 15 SignatureCare 500 Base Policy Daily Benefit Amount – the maximum amount to be reimbursed to the insured for facility services or HCBS on a daily basis. $50 - $400 ($500 in AK, CT & NY) per day. Increased in increments of $10. $50 $400 Daily Benefit Amount

For Producer Use Only. Not For Use With Clients. 16 SignatureCare 500 Base Policy Benefit Periods – used to determine the total pool of benefits. Benefit periods of 2, 3, 4, 5, or 6 years available. 3 years 4 years 5 years 6 years SignatureCare years

For Producer Use Only. Not For Use With Clients. 17 SignatureCare 500 Base Policy For each true statement write a “T” in the box and for each false statement write an “F” Let’s review… SignatureCare 500 offers both facility only coverage and comprehensive coverage. SignatureCare 500 offers a zero days elimination period as part of the base policy. SignatureCare 500 has a two year benefit period option. The maximum daily benefit amount on the SignatureCare 500 policy is $300. ‘T’ or ‘F’

For Producer Use Only. Not For Use With Clients. 18 SignatureCare 500 Base Policy Limitations and Exclusions…. Services provided by family member Services for which there is no fee Services in facilities primarily for alcohol and drug treatment Services in facilities primarily for nervous or mental disorders Expenses reimbursable by government programs (except Medicaid)

For Producer Use Only. Not For Use With Clients19 SignatureCare 500 Base Policy Premium Payment Options… Annual Semi-Annual Quarterly Monthly (EFT only) 31 day grace period Notice sent after the 30th day Lapse occurs 35 days after notice is sent Standard Premium for Life

For Producer Use Only. Not For Use With Clients 20 SignatureCare 500 Base Policy Discounts*… Covered Partner Discount - 30% in all years applied to both policies issued to covered partners. (25% in NY) Partner Discount - 1 5% applied to policy in all years when only one partner applies, or both partners apply and one is declined. Loyal Customer Discount – if you are currently insured by or own a life insurance policy, disability insurance policy or certain annuity contracts through MassMutual, or have an application pending, you may receive a 5% discount each year on your LTC insurance premiums. Multi-life (Employer/Association) Discount - 10% applied in all years when the policy is purchased through an employer or association. *Discounts are subject to state approval and may not be available In all states

For Producer Use Only. Not For Use With Clients 21 SignatureCare 500 Base Policy General Policy Provisions… Misstatement of Age Incontestability Less than six months Six mos. – two years Beyond two years

For Producer Use Only. Not For Use With Clients 22 SignatureCare 500 Base Policy General Policy Provisions… Reinstatement Lapse due to cognitive impairment or functional incapacity Lapse due to non-payment Policy Termination

For Producer Use Only. Not For Use With Clients 23 SignatureCare 500 Base Policy What would you highlight? Tom and Jean, both aged 66, have been clients of yours for many years. They want to discuss Long Term Care insurance. Both wish to stay in the community as long as possible. They have a net worth of $1,250,000, three grown children, and six grandchildren. They hope to contribute to the grandchildren’s education and are motivated by asset protection. They live in the northeast and are in good physical condition. Both of them take a daily med, Tom for acid reflux and Jean for mild arthritis. Both admit to knowing very little about Long Term Care and its related services. The children live nearby and promise to care for them as long as possible. Your clients….

For Producer Use Only. Not For Use With Clients 24 SignatureCare 500 Base Policy Use your marker to circle the policy features you’d like to highlight with Tom and Jean. Facility-only Comprehensive (includes HCBS) Coverage Alt. Plan of Care Personal Care Advisory Services Respite Care Facility Prescription Drug Benefit Facility Bed Reservation Emergency Response System Ambulance Services Caregiver Training Alternative plan of Care Waiver of Premium Coverage Outside the U.S. Loyal Customer Discount Covered Partner Discount

For Producer Use Only. Not For Use With Clients 25 SignatureCare 500 A few rider highlights… Waiver of Premium for Covered Partners Rider Shared Care Rider Paid-up Survivor Benefit Rider

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