Operation in Shipping Line Unit 5 Operation in Shipping Line

Overview: Operation in shipping line Discussion: 5.1 What does Operation do in shipping line? Reading: 5.2 Operation procedures Practical Exercise: 5.3 Procedure flow chart Terminal Departure Report

What does Operation do in Shipping Line?

Work with your partner to get understands the OP job description below.

Operation Procedures Read and get understand the procedures below

Procedure Name: Operations - Port Operations Before vessel arrival 1.2 Upon receipt of the vessel’s Coastal Schedule from HKG branch, Operations Personnel must fax or email it to the Planning Department of Terminal Operator and Shipping Agent, meanwhile update Daily vessel schedule.

1.3 Before vessel arrival, Operations Personnel must receive RPM and relay to Shipping Agent. 1.4 According to ETA of vessel in RPM, Operations Personnel must confirm berthing availability with the Berth Allocation Team of Terminal. 1.5 Operations Personnel must provided DG cargo list of vessel to Shipping Agent for declaration to Port Authority.

1.6 Operations Personnel must check if vessel EDI received by Terminal, if the terminal hasn’t received it, Operations Personnel must ask Stowage Section of HKG to resent or email it till Terminal receive it. 1.7 Vessel Berthing at Terminal

1.8 During vessel stays at terminal, the Vessel Operation Personnel must coordinate with the Chief Officer of the ship through shipping agent to check if there are any matters or problems. 1.9 Vessel Operation Personnel is responsible to coordinate with Terminal planning and our stowage section to resolve the stowage problem.

2.0 If vessel delays to depart, Operations Personnel must inform port operation of HKG and CSD the situation and updated the time of departure.

Procedure Name: Operations - Port Operations After vessel departure 1.2 A Terminal Departure Report (TDR) must be received from Terminal Operator, Operation personnel must inform terminal to send EDI to next port and Stowage Section of HKG after the figures being verified.

1.3 Vessel Operation Personnel must update the sailing information in the vessel schedule system according to the Terminal Departure Report within one working day. 1.4 On receipt of any invoices from shipping agents, pilot company, Tugboat Company or other port authorities, Vessel Operations Personnel must cross-check with the ship’s file whether charges are correct and then create job orders accordingly.

1.5 Special Cases or Exceptional Requirement 1.6 If there are any special cases or exceptional requirements, Operations Personnel must consult the supervisor for guideline to take further actions.

Useful expressions and code explanation ETA ( Estimated Time of Arrival 预计到港时间) ETD ( Estimated Time of Departure 预计离港时间) Read and get understand the procedures below: RPM (Radio Pratique Message 进港许可) DG cargo （危险品）　　　　CSD （客户服务部） TDR　 (Terminal Departure Report　离港报告) EDI（Electronic Data Interchange电子数据交换） Shipping Agent.（船代）　Port Authority. （港务当局） Berth Allocation （泊位策划）　　　 Stowage Section（船舶配积载部门） pilot company　（引航公司） tugboat company （拖轮公司）

5.3 Procedure Flowchart The class is divided into two teams. If you are in team A, look at the file of “Operations - Port Operations”, try to draft a flowchart to show the procedure clearly. If you are in team B, look at the file of “Issue of Outbound Documents”; try to draft a flowchart to show the procedure clearly. Exchange your procedure flowchart with a classmate in another team, explain the job procedure in your own words, and make sure your partner can understand completely.

Procedure Name: Operations - Issue of Outbound Documents 1.0 Purpose/ Scope 1.1 This procedure covers the issue of FCL Collection Orders for empty container picked up to outbound customers.

Procedure Name: Operations - Issue of Outbound Documents 2.0 Responsibility 2.1 It is the responsibility of Manager to ensure implementation and adherence to this procedure by all Cargo Operations Personnel.

Procedure Name: Operations - Issue of Outbound Documents Procedures 3.1 Issuance of FCL Collection Order 3.2 Operations Personnel must issue Export FCL Collection Order to shipper’s representative when they present the relevant Booking Acknowledgement at our Terminal Office.

Procedure Name: Operations - Issue of Outbound Documents 3.3 for Hanger Container Operations Personnel must type “under-deck” and “away from Boiler” Stowage Requirements on the remarks box of the Export FCL Collection Order in order to avoid the possible damage to the cargo.

Procedure Name: Operations - Issue of Outbound Documents 3.4 for Heavy Duty Container and Reefer Container Operations Personnel need to indicate which kind of equipment on the remarks box of the FCL Collection Order for deport to release empty containers to customers.

Procedure Name: Operations - Issue of Outbound Documents 3.1.4 For Dangerous Cargo Operations Personnel must clearly indicate the IMCO class, on the remarks box and mark ”DG”, on the Export FCL Collection Order and provide four DG placards to shipper’s representative to stick on the panels of the container.

Procedure Name: Operations - Issue of Outbound Documents 3.6 The shippers’ representative (for merchant haulage) must acknowledge receipts of Export FCL Collection Order by signing on the Booking Acknowledgement for empty container pick-up.

Procedure Name: Operations - Issue of Outbound Documents 3.7 Special Cases or Exceptional Requirements 3.7.1 If there are any special cases or exceptional requirements, Operations Personnel must consult the supervisor for guideline to take further actions.

Work in pairs imagining that you are an operation personnel, compare the two job procedures, find out the different key points between different job procures you should focus on. Port Operations Issue of Outbound Documents Key point 1 Key point 2 Key point 3 Key point 4

Useful expressions and code explanation Inbound 入港 Outbound 出港 FCL Collection Order 整柜提柜单 Hanger Container 挂衣柜 Under-deck 甲板下 Away from Boiler 远离发动机 Stowage Requirement 配积载要求 Heavy Duty Container 超重柜 Reefer Container 冷冻柜 IMCO class 危险品等级 merchant haulage货方拖运 empty container pick-up 提空柜

4.4 Terminal Departure Report

Look at the document of terminal departure report ,complete the table below: English Chinese 1 Voy（voyage） 航次 2 On board date 3 Reefer container 4 Container Num. 5 Dangerous goods 6 Moves 港口操作吊次 7 P.O.D. 8 Cargo Weight 9 Terminal productivity 10 Crane 11 Discharge for restow（restowage） 12 EOM (end of message) 表示文件到此结束