COMPETENT COMMUNICATOR

Skills Most Looked for in Potential Employees RANK SKILL 1 *Oral Communication* 2Self-motivation 3 Problem solving 4 Decision making 5Leadership 6 Human relations 7Teamwork 8 Work experience

Competent Communicators Know About… Communication Communication Themselves Themselves Others (listeners, readers, and observers) Others (listeners, readers, and observers) The world around them The world around them Reason and logic Reason and logic

Competent Communicator -Someone who incorporates knowledge, attitude, and skills into his or her communication to communicate effectively and appropriately.

KNOWLEDGE -recognize the need to be informed -important to have complete, accurate, and recent info -ability to use info effectively -valid info and using “good common sense” Example: a knowledgeable voter tries to find out about candidates and issues before voting

ATTITUDES -influence the way you see yourself and other people Negative attitude in class May not listen as well May not participate effectively “One bad apple spoils the bunch…” Positive attitude in class Look forward to it Put forth extra effort to do well POSITIVE ATTITUDES = POSITIVE INTERACTIONS!!

ATTITUDES (continued) Attitudes are basically the result of related experiences Positive experience in school=positive attitude Negative experience in school=negative attitude

**Think about a time you’ve been around a friend with a negative attitude. How does being around them affect your attitude?? Attitude adjustments can be made, but it may mean a change in your environment, friends, or interests! Attitude adjustments can be made, but it may mean a change in your environment, friends, or interests! You might choose to spend more time with positive people!!! You might choose to spend more time with positive people!!!

SKILLS Task Skills -communication skills needed to do a job, complete a task, or reach a goal effectively -logically thinking through problems -giving clear instructions -effectively using nonverbal behaviors Relationship Skills -communication skills needed to nurture and maintain goodwill with people -give and receive suggestions and praise -listening carefully to others Tact, courtesy, respect= Good relationship skills!!