Web-based Application Includes: –Integrated Web Server –Integrated Database

Network Tool –Dashboard –Inventory –Monitoring –Help Desk –IT Services –Reporting –Settings

Alerts –User definable –Appears on dashboard –Part of network scan –Auto-discovery of network devices –Supports multiple subnets

Network Inventory –User defined categories –Auto-discovery –Additional details available by SNMP –Items can be re-classified

Screenshot of inventory details: -Timeline -General Info -Configuration data -Interfaces -Notes

MRTG style graphs available for interfaces Obtains data from SNMP

User defined alerts

Integrated help desk Able to accept submissions or web-based Web-based portal for IT

Helpdesk tickets notify user of updates Remote Control (VNC built in) Ping Trace Route NS Lookup Wake-on-lan

Integrated reporting Web-based custom reporting User-definable SpiceWorks Community for support of software and IT in general

Utilizing pre-defined characteristics, software tells you what percentage of the package you are using.

Costs: –Does not require dedicated machine. –Runs under Windows XP/2000/2003 –Utilizes its own port (doesn’t need port 80) –Cost per admin - $ 0 –Adware on right column –Remove adware - $20 / month – ver 3.6 is latest (3/13/09)