Six-Month Post-Launch Update to City Council. Network Construction 100% Availability within the City Limits 100% Availability within the City Limits Miles.

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Presentation transcript:

Six-Month Post-Launch Update to City Council

Network Construction 100% Availability within the City Limits 100% Availability within the City Limits Miles of Plant Constructed Miles of Plant Constructed 266 Route Miles 266 Route Miles Customer Passings Customer Passings 22,780 22,780 Construction completed in 18 months, a full year ahead of schedule. Construction completed in 18 months, a full year ahead of schedule.

Launch Schedule Single Family Launch began in June 2008 Single Family Launch began in June 2008 Multi-Family Launch began in January 2009 Multi-Family Launch began in January 2009

Our Residential Members Current Active Members:1,695 Current Active Members:1,695 Pending Orders: 145 Pending Orders: 145 Total Membership1,840 Total Membership1,840 Single Family Penetration12.46% Single Family Penetration12.46% Total Penetration9.66% Total Penetration9.66% Triple-Play Take Rate66% Triple-Play Take Rate66%

Signup Performance

Retention Rate 97.73%

Commercial Services

Commercial Billing

Revenue Projection

Challenges

Successes Local Customer Service Local Customer Service Penetration Penetration Retention Retention Implementing Member Input Implementing Member Input New HD Channels New HD Channels

New HD Channels ESPNews HD ESPNews HD ESPNU HD ESPNU HD Planet Green HD Planet Green HD Golf HD Golf HD E! HD E! HD Style HD Style HD G4 HD G4 HD CNBC HD CNBC HD USA HD USA HD Sci Fi HD Sci Fi HD Bravo HD Bravo HD Biography HD Biography HD

Coming Soon Multi-Homed Internet Service Multi-Homed Internet Service More Movies and Events On Demand More Movies and Events On Demand Premiums On Demand Premiums On Demand Local Content On Demand Local Content On Demand

Multi-Homed Internet Two fully redundant high speed internet connections Two fully redundant high speed internet connections Geographically diverse Geographically diverse Provider diverse Provider diverse

Video On Demand Increasing from 1,500 to 4,000 hours of content

Premiums On Demand HBO HBO Cinemax Cinemax Showtime Showtime Starz Starz

Local Content On Demand City Council Meetings City Council Meetings CityTalk CityTalk Around Town Around Town Recreational Programs Recreational Programs High School Sports High School Sports City Recreation Games City Recreation Games

Questions?