Risk and Innovation Janice M. Abraham, President & CEO, United Educators Tom W. Dwyer, Provost, Johnson & Wales University

ERM: A process forward 2

ERM  A collaborative process, led by senior administration, that expands the core concepts of risk management:  Identifying risks across the enterprise  Assessing the impact of the risks to the plans and mission  Developing and testing mitigation plans  Monitoring identified risks and consistently scanning for emerging risks ERM: A process forward 3

Roles Owns ERM Department heads involved in operational risks Senior Administration Sets tone, addresses strategic and governance risks and fills in gaps Full Board/Executive Committee Understand programs and risks Standing Committees Owns specific risks and process Audit Committee ERM: A process forward 4

Best Practices  Tone at the top matters: Champions are essential  Understand and embrace specific roles  Understand, respect, and appreciate differences between business and education  Build on the work of others, use Risk Registers  Question sacred cows  Look for opportunities and upside risks ERM: A process forward 5

University of Alberta RM Process ERM: A process forward 6

University A. Risk Register:  Adequacy of financial resources  Information technology infrastructure, systems and support  Age and condition of facilities and physical plant infrastructure  Recruitment and retention of top personnel  Individual and institutional conflict of interest, employee misconduct, regulatory non-compliance  Execution of Strategic Plan ERM: A process forward 7

University B. Risk Register:  Governance  Student enrollment  Liquidity, debt and reserves  Health care costs  Management turnover  Return on investment in new capital projects and programs  Legal/regulatory compliance  Information security  Disaster recovery and business continuity  Potential for fraud and conflicts of interest ERM: A process forward 8

Liberal Arts College Risk Register:  Enrollment: Student’s perceived return on investment  Succession planning for President/Senior staff  Facilities: Age and condition not keeping pace with student demand and increase in sciences  Health and safety of students focused on alcohol and sexual assault  Information technology infrastructure, security and renewal  Endowment growth ERM: A process forward 9

University C. Risk Register  Strategic Plan implementation  Income diversification  New initiatives: Research, Accreditation  Governance  Faculty: Demographics  Compliance: Research, Title IX, Clery  Athletics: Compliance, funding, injuries ERM: A process forward 10

University B. Risk Assessment ERM: A process forward 11

JWU ERM ERM: A process forward 12

Lessons Learned From Others:  Focus on high-impact risks  Focus on mitigation plans  Take on the tough issues and sacred cows  All risks must have owners  It’s a process and business tool, not a project ERM: A process forward 13

Copyright © 2014 by United Educators Insurance, a Reciprocal Risk Retention Group. All rights reserved. Stay Connected bit.ly/UEYouTube Janice Abraham President & CEO Prevention and Protection for Education TM 7700 Wisconsin Avenue, Suite 500 Bethesda, MD Office: (301) Direct: (301)