NTIS Fedworld E-commerce Bob Bunge FedWorld Information Manager National Technical Information Service Department of Commerce.

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Presentation transcript:

NTIS Fedworld E-commerce Bob Bunge FedWorld Information Manager National Technical Information Service Department of Commerce

FedWorld E-commerce Background Accomplishments Lessons Learned Future Direction

Background National Technical Information Service – FedWorld Services –

Accomplishments Functional Categories –Subscriptions –Sale of Documents –Online Delivery –Cryptography

Accomplishments Online Subscription Systems –World News Connection –Government Research Center –E-Alerts about new NTIS documents

Accomplishments Online Product Sales –OrderNow - “90 day Window” –NTIS Documents/Products

Accomplishments Online Delivery –E-Alerts –US Industry & Trade Outlook

Accomplishments Digital Signatures & Encryption –NIH Grants –DOT Grants

Lessons Learned Legacy Integration Template based interface Tools versus Applications Infrastructure versus Features

Lessons Learned COIN –subscriptions management –product search management –centralized product description –shopping cart functions –credit card purchases –document download

Lessons Learned Coin Benefits –Reduces development effort –Fosters creativity

Lessons Learned Public Acceptance –Internet versus telephone –100% growth of online orders each month Cost Effective –Initial Investment –Scalability

Future Direction More! Business Transactions Information Collection Digital Signature Technology

Contact Info P:\cendi\conferences\fcw\NTIS_e-commerce_bunge.ppt

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