Skills For Leadership: Building a Mindset of Innovation Sally Schmall, MSW, SPHR President, Academy Coaching On behalf of the Alumni Association of the University of Michigan

. The Future Is Uncertain

2009 Center for Creative Leadership Innovative Approach to Leadership Leadership for Innovation Innovation Leadership

Innovative Approach How can you think differently about your position and the challenges you face? Move from “one right answer” to multiple possibilities Leadership For Innovation How can you help others think differently about old problems? Ask what if?

6 Innovative Thinking Skills

Paying Attention Personalizing Imaging Curiosity Collaborative exploration Crafting

Experiment With Innovation Three ways to begin: 1)Reframe the challenge 2)Focus on the customer experience 3)Create a prototype solution

Ask powerful questions. Challenge Assumptions. Seek multiple perspectives.

Focus on the Customer Experience fer+picture+with+mort+and+old+lady&qs= n&form=QBVR&pq=swiffer+picture+with+ mort+and+old+lady&sc=0-42&sp=- 1&sk=#view=detail&mid=DA9426FF C629BDA9426FF C629Bhttp:// fer+picture+with+mort+and+old+lady&qs= n&form=QBVR&pq=swiffer+picture+with+ mort+and+old+lady&sc=0-42&sp=- 1&sk=#view=detail&mid=DA9426FF C629BDA9426FF C629B

Practice Rapid Prototyping Ask what works? What doesn’t work? Lessons learned?

Organizational Innovation Requires: Encouragement Sufficient Resources Realistic Workload Challenging Work Collaboration

Assessing Organizational Innovation