Employee Benefits & Engagement Technology – Successful Retention HR Symposium Bangalore Feb 26 th, 2011

© QuadMo Confidential Information 2010 Key Highlights Technology Engagement Synergy between Technology + Engagement -> Retention

© QuadMo Confidential Information 2010 Lets De-mystify “Technology” – Today, technology is not heavy-grade software that looks ancient, acts rigid & takes time to implement – Its about Light-weight solutions, more powerful and quickly customizable Tools and applications that enable the HR to implement its policies – efficiently, effectively – Ease of Use Not overwhelming – Customizable per Corporate’s processes Not rigid – Pleasing User-interface Not clunky Technology has changed… for the better!

© QuadMo Confidential Information 2010 Productive Employee Engagement Interactive – Not passive – Its not a One-way street! Social – All stake-holders on board: HR, Managers, BU Heads, Employees, Peers – Senior Management Participation Frequent & Consistent – Multiple Touch-points Thus, ensure a positive impact on Employee Motivation, Productivity and Retention Interactive, Social, Frequent -> How? After all, we are only human and there is only so much we can handle The answer is simple -> – Practical use of good tools and applications available today

© QuadMo Confidential Information 2010 The advantages of good technology Tools & applications can automate many Employee Engagement tasks which are manually challenging The fundamental being – increasing your Employee Touch Points Multiply Touch-points Rewards – Spot Awards / Quarterly / Annual Number of Years of Completion (1, 3, 5, 7 etc) Employee Birthday Employee Anniversary Children’s birthday Spouse’s birthday…

© QuadMo Confidential Information 2010 Employee Engagement – Game Changers at your Fingertips! Many game-changing, exciting and novel engagement channels Keep Employees & Managers constantly engaged with the corporate  Personalized Voice Citations & Personalized Video Citations From Senior Management & Reporting Managers, drives significant Employee Engagement  Mobile Based Recognition Personalized citations (SMS, Voice, Video) delivered instantly to the Employee’s cell phone Creates an instant gratification  Showcasing Employee awards via Social Media integration (eg: LinkedIn) Allowing Employees to showcase their rewards on their LinkedIn profiles, with Corporate Controlled communication policies

© QuadMo Confidential Information 2010  Real-time Peer Congratulations, from across the company Interactive & Social platform Peer recognition from across barriers such as location, function, cubicles etc Further drives Employee motivation and engagement  Elegantly designed eCertificates for every recognition Which can be printed by Employees and pasted on their Cubicles Even downloaded and made as Wall-papers on their work-stations All these innovative Engagement channels can now be automated and require very minimal manual intervention Employee Engagement – Game Changers at your Fingertips!

© QuadMo Confidential Information 2010 Corporate Branding through Employee Engagement  Employee Engagement via Social Media (eg: LinkedIn), can drive:  Corporate Branding and Attract Referral Recruitment Significant Advantages to the HR/Corporate: Today’s tools allow, HR to control the exact text that goes on the Employee’s LinkedIn update Configure this text to generate strong Corporate Branding among a wider audience (eg: potential employees) Eg: This text can talk of the great working culture at your firm This text can also be used to drive Referral Recruitment through your Employee’s LinkedIn network Eg: The LinkedIn text can have a direct link to your Careers page

© QuadMo Confidential Information 2010

Technology + Engagement -> The Synergy Rewards – SpotAwards / Quarterly / Annual Number of Years of Completion (1, 3, 5, 7 etc) Employee Birthday Employee Anniversary Children’s birthday Spouse’s birthday Personalized messages : – Video – Voice – Text – Mobile Phone – LinkedIn – Social Platform – Real-time Congratulations – eCertificate  Amplify the impact of your Engagement and without the need to change your R&R budgets! Multiply Touch-pointsAmplify Impact Multiplied Touch Points make the Engagement program frequent Personalization gives the Emotional Connect

© QuadMo Confidential Information 2010 Interactive & Social Platforms -> HR Initiates, Employees drive the usage Simplified Tools -> Drive Larger Participation Larger Participation -> Drives Success of your HR initiatives Virtuous Cycle

© QuadMo Confidential Information 2010 Conclusion To effectively use the Technology to enable employee retention – Bridge the Digital generation gap -> Your employees are used to applications such as Facebook, LinkedIn These applications have set a basic expectation among Employees on what good tools must be like The best part is that: – This technology is not rocket-science. Its easily implementable Its quite affordable Its at your FINGER-TIPS, even as we speak

© QuadMo Confidential Information 2010 Multiple Employee Touch Points Employee Productivity Employee Retention Employee Motivation Interactive & Social Platform Personalized Engagement + Rohit Rawal Thank You!