Business Leadership Mike Otis, CEBS, SPHR Employee Benefits 3770 Beardshear Hall Human Resource Services

Leadership Key Words?? Employee Benefits 3770 Beardshear Hall Human Resource Services

Which individuals do you identify as great business leaders?? Employee Benefits 3770 Beardshear Hall Human Resource Services

Leadership Exercise Employee Benefits 3770 Beardshear Hall Human Resource Services

So, what make a leader successful and why? Employee Benefits 3770 Beardshear Hall Human Resource Services

What make a leader successful? Leadership Branding Having a cause Communicating the cause Rallying people around the cause Celebrating the cause Employee Benefits 3770 Beardshear Hall Human Resource Services

Richard Teerlink Employee Benefits 3770 Beardshear Hall Human Resource Services

Harley Davidson Employee Benefits 3770 Beardshear Hall Human Resource Services

Bottom-up Approach (Inverted Pyramid) Employee Benefits 3770 Beardshear Hall Human Resource Services Tell the truth Respect the Individual Be Fair Keep Your Promises Encourage Intellectual Curiosity Bedrock Organizational Fundamentals Stakeholders QualityParticipationProductivityFlexibilityCash-flow EmployeesInvestorsCustomersSuppliersGovernmentSociety

Put Vision Into Action “The key to success is to balance stakeholder interests through empowered employees focusing on value-added activities.” (Richard Teerlink) Employee Benefits 3770 Beardshear Hall Human Resource Services

All Change Involves Loss - Great Leaders are Resilient Those who succeed in times of major change (chaos) manage to turn the situation inside out and find some personal advantage in it. Employee Benefits 3770 Beardshear Hall Human Resource Services

Leaders Live the Behavior to Sell the Message “If a leader doesn’t change his/her behavior, they will get compliance. Compliance is easy. It’s the commitment they won’t get.” (Richard Teerlink) Employee Benefits 3770 Beardshear Hall Human Resource Services

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Makes all major decisions; solves team problems; acts as expert Controls work flow; responsible for work group’s results Contemporary Leader Shares responsibility with team members; helps team solve problems Promotes self-management and responsibility as well as ownership of tasks/processes

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Lays down the rules Gives answers; plays “expert” role Contemporary Leader Articulates and rallies troops around a vision and set of values Asks the right questions; allows direct reports to be experts

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Seeks to eliminate conflict Reactive; resists change Contemporary Leader Sees conflict as an opportunity for synergy and enriched decision- making Proactive; initiates change; embraces change as necessary for organizational survival

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Focuses on tasks, products, technical skills Linear, analytical thinking Contemporary Leader Focuses on processes, people Non-linear, holistic thinking

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Seeks functional, specialized expertise Concerned only about own area of responsibility Contemporary Leader Seeks cross-functional, cross- cultural expertise Concerned about total organization; tries to be good partner with other groups within company

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Fiercely competitive Concerned primarily with domestic operations Contemporary Leader Fiercely competitive, but must often partner with competitors, vendors, customers Prepared to think on larger, global scale

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Thinks of people as interchangeable resources Puts organization’s needs before employee’s needs Contemporary Leader Thinks of people as organization’s most valuable resource, knows they are difficult to replace Seeks a balance between organization’s and employees’ needs

Defining Leader of the Future Employee Benefits 3770 Beardshear Hall Human Resource Services Traditional Leader Avoids risk Uses functional, short- term thought process Contemporary Leader Takes risks Uses systematic, long-term thought process

Questions? Employee Benefits 3770 Beardshear Hall Human Resource Services