Recruiting, Training, and Motivating Employees

Lesson Goals: Learn procedures for finding and selecting employees Create plan for securing and maintaining employees Recruiting, Training, and Motivating Employees

Getting the Best Employees Recruiting, Training, and Motivating EmployeesRecruitingTrainingMaintainingTerminating

The Job Description Duties and Responsibilities Requirements Special Qualifications Time Schedule Wages Recruiting, Training, and Motivating Employees

Finding Employees Classified Ads Private Employment Agencies Temporary Agencies State Employment Agencies Unions Recruiting, Training, and Motivating Employees

Finding Employees Schools Community Organizations Friends and Relatives Signs and Bulletin Boards Current Employees Walk-ins Recruiting, Training, and Motivating Employees

Conducting the Interview Privacy Conversation vs. Interrogation Take notes Be candid & clear about your expectations Recruiting, Training, and Motivating Employees

Conducting the Interview Ask open-ended questions Observe appearance, personality, etc. Say thank you Get references Recruiting, Training, and Motivating Employees

Training New Employees ASAP Responsibilities and Standards Policies, Rules, and Regulations Recruiting, Training, and Motivating Employees

Training New Employees Product / Service Knowledge Customer Relations Co-worker Relations Job Skills Recruiting, Training, and Motivating Employees

Maintaining Excellent Employees Effective Communication Positive Feedback Negative Feedback Reward and Reinforcement Recruiting, Training, and Motivating Employees

Terminating Employees Positive Approach Documentation Recruiting, Training, and Motivating Employees