1 AutoRestore®. 2 Agenda - Business & Heritage - Customer Journey - Scope of work -Technical Overview - Net Promoter Score (NPS) - Summary & Close.

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Presentation transcript:

1 AutoRestore®

2 Agenda - Business & Heritage - Customer Journey - Scope of work -Technical Overview - Net Promoter Score (NPS) - Summary & Close

3 Heritage

4 AutoRestore® 2012 – New World To Be The Natural Choice For Crash Repair In The UK

5 Customer Journey

6

7

8

9

10 Customer Journey

11 Scope of Work

12

13

14

15

16

17

18

19 Customer Satisfaction - NPS Not at all likely Very likely DetractorNeutralPromoter How likely are you to recommend AutoRestore ® to a friend or colleague? % Promoters% Detractors Net Promoter Score

20 Net Promoter Score - Industry UK Motor Insurer Average Best Body Shops Leading Motor Insurer

21 Technical Overview – Van

22 Technical Overview - Van

23 Technical Overview - Rig

24 Summary Full Backing from Belron® & D'Iteren® Mobile & Fixed Site Offering Seamless Customer Focused Process Customer Convenience Delivering World Class Service

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