Solutions4Business Inc. “Your Consulting Partner for Strategic Supply Chain Initiatives” Mark Hehl Senior Consultant Solutions4Business Inc. Ph: (203) ISO Guidance on Project Management How this can help a project manager!

2 Agenda What is ISO and ISO History of ISO Current status and the future impact on organizations New key project management concepts contained in ISO 21500, that are not in the PMBOK® ISO 21500, upper management and the Project Manager Employing ISO for project success (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

3 What is an International Standard Organization (ISO) Document? ISO is the world’s largest developer of voluntary International Standards. A standard is a “document approved by a recognized body, that provides, for common and repeated use, rules, guidelines, or characteristics for products, processes or services (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

4 Guidance on Project Management (PM) ISO Standard o Developed by international Committee o 36 pages o Available for purchase o Structure similar to ISO 9001-Quality Management High level description o Good practice in PM o Alignment with PMBOK®, but intended for the organizational system, not individual project manager (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

5 Guidance on Project Management (contd.) ISO provides high-level description of concepts and processes that are considered to form good practice in project management. New project managers as well as experienced managers will be able to use the project management guidance in this standard to improve project success and achieve business results. (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

6 Before ISO ISO 10006:2003:Quality Management (for projects) o Guidelines for quality management in projects BS :2010: Project management o Principles and guidelines for the management of projects (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

7 Development of ISO Various industries in multiple countries requested that a committee be formed to produce this specification -ISO was not being used much Committee formed 2006 ISO release – Sept 2012 (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

8 Current Status Guidance only document now o Intended for organizational system, not individual o Organization cannot be registered/certified by ISO There is interest in a future registration/certification option o External audit agency o Certificate issued upon successful audit (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

9 PMI and ISO “Project Management Institute Commends ISO Standard for alignment with PMBOK ® Guide” (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

10 New key project management concepts contained in ISO 21500, that was not in past PMBOK® editions Collect lessons learned Define project organization Control resources (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

11 Those who do not learn from history will relive it! Collect lessons learned Capture experiences (positive and negative) o Compile o Formalize o Store o Disseminate Use to improve project management processes and future project plans (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

Define Project Organization Secure needed commitments Identify team and support members Define project responsibilities and authorities (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

Control Resources Ensure that resources are o Available o Assigned Identify potential resource shortages Facilitate reallocation of resources Place in project plan (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

14 ISO has many benefits! Creates an organizational structure that focuses on project success Aligns the organization towards project success Provides Top Management with a better understanding of their role in project success, resulting in enhanced support to project managers Fosters continual improvement of project management processes Projects are completed on time and within budget (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

15 Additional Benefits Encourage transfer of knowledge between projects and organizations for improved project delivery Facilitate efficient processes through the use of consistent project management terminology Enable the flexibility of project management employees and their ability to work on international projects Provide universal project management principles and processes (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

16 Reaping the benefits of ISO Initial assessment by a expert in ISO specifications Identification of gaps and opportunities for improvement Report defining the potential business and financial impact of compliance to ISO Step by step guidance resulting in an optimized project management process (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

17 Certification/registration will be improved! Potential additions o Management commitment o Management review o Provision of resources o Competency, training and awareness o Internal Audit o Monitoring and measurement of processes o Continual Improvement o Corrective action (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

18 The Bonus for Project Managers! Organization must be involved in creating the PM system o Top management o Supporting organizations Internal audits External assessments by a certifying body Enhanced management and organizational support to projects and project managers o Fear of loosing certification (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material

19 Questions Thank you for allowing me to be of service! (c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material Mark Hehl Senior Consultant Solutions4Business Inc

(c) 2014, Solutions4Business Inc., All Rights Reserved, Confidential and Proprietary Material