Travel business on-line

Learning Objectives To know the trend of E-business in the travel and tour industry. To know how travelers use technology. To know the impact of technology on the travel industry.

It’s the internet time

It’s the internet time

It’s the internet time

It’s the internet time

It’s the internet time

How travelers use the Net Searching for information about destinations. Searching for and booking flights

How travelers use the Net Finding the right hotel Rent a car Plan a tour Contact anyone while on a trip Finding special services – –

Travel industry on-line Travel suppliers are employing the Net to extend their reach and convey content in an emotional way. Suppliers use Net to introduce the product in a more attractive way.

Travel industry on-line Net allows the travel suppliers to reach travel buyers without having to go through layers of intermediaries. E-ticketing –Instead of a paper ticket, we will the traveler a receipt listing all his booking details. At the same time, all that information is also stored in airline’s computer, so the traveler would need only to present his passport at the airport check-in counter before departure in exchange for a boarding pass.

Sites of travel agencies based in Singapore

Consider the following questions How do travelers use the internet? What is the limitation of using the internet for planning trips? What are the impacts of internet on the travel industry? Does internet bring opportunities or threats to travel agencies? Why? What should travel companies do in order to survive and grow?