Desktop Technical Services Checkout System COSC 2810 Johanna Callan Faroza Asghar

Existing System  Desktop Technical Services rents out laptops and projectors to professors and faculty  This equipment may be reserved ahead of time or may be requested by dropping by the office

Existing Checkout Process   To check out, a form is filled out and placed in the ‘checked out’ bin   When equipment is returned, the form is signed by the renter and placed in the ‘checked in’ bin   Each time an item is returned, the stack of forms in the checked out bin must be sorted through by hand

Existing System

Problems of Existing System  For a technical services office, it seems a paper checkout system is out-of-date  It is tedious and time consuming searching through a stack of papers  Sometimes the form gets lost and cannot be found in the checkout bin  It’s easy to forget to have customer sign the form upon item return

Proposed System  The new system will use an interactive graphical environment to provide a user-friendly interface  Will make use of a database to store availability of items and their status

Proposed System  New system would allow lab assistants to:  check in/out items  check item availability  hold reservations by name of renter  view calendar of reservations  look up rentals by item  look up rentals by name of renter  monitor current rentals

 DTS’ current team leader, Marc Pusateri, commented, Marc Pusateri, commented, “This new system would really improve our rental process. “This new system would really improve our rental process. I would definitely recommend switching our current system to this one. ” I would definitely recommend switching our current system to this one. ”