Corporate Presentation

Haga clic para modificar el estilo de título del patrón Who we are 2 ASSIST CARD provides assistance services from basic cases to very complex situations ANYWHERE IN THE WORLD. Member of STARR COMPANIES Holdings since 2011 Over 42 years of EXPERIENCE dedicated to providing Travelers Assistance ASSIST CARD was founded in Europe in the early 70s with one simple, ironclad promise: “We’ll be there for you, always.”

Haga clic para modificar el estilo de título del patrón Starr Companies Gross Premiums Written $3,600 MM Operating Income $390 MM Total Assets $13,900 MM Shareholders’ Equity $6,700 MM Financial Highlights (as of December 31, 2013) Starr Companies underwrites a wide variety of property, casualty and specialty lines including accident & health, aviation, construction, crisis management, energy, environmental, marine and primary & excess casualty insurance. Starr Companies also provides a broad spectrum of insurance-related services, including claims handling and settlement, reinsurance, risk assessment, loss control and worldwide travel assistance services Starr International Company, Inc. (Starr International) has acquired 96% of ASSIST CARD International Holdings S.A. (ASSIST CARD). 3

Haga clic para modificar el estilo de título del patrón 42 Years of constant EVOLUTION WE HAVE EVOLVED TO BETTER MEET TRAVELERS’ NEEDS. We are a world REFERENCE in the Travel Assistance Market.

Haga clic para modificar el estilo de título del patrón Taking Travel Insurance into a new Dimension Travel Insurance ASSIST CARD ASSIST CARD protects people. Protects people’s assets.. Protects people’s assets.. ASSIST CARD helps people before financial implications are weighed. Acts after the covered event has taken place. ASSIST CARD acts to provide a solution in real time. Operates through reimbursements in most cases. ASSIST CARD is focused on the wellbeing of its clients. Only provides a half way solution. 5

Haga clic para modificar el estilo de título del patrón Insurances Accidental death in public transportation Total and permanent disability Indemnity due to loss of luggage Compensation due to the delay in the location of the luggage Purchase Protection Guarantee of satisfaction ASSIST CARD Some of our Services In case of accident In case of illness In case of pre-existing illness Odontology Medicines in case of hospitalization Medicines ambulatory Reimbursement of expenses due to delayed or cancelled flight Hotel expenses due to convalescence Early return due to serious disaster at home Difference in airfare due to delayed or early return Luggage location and identification Assistance in the event of lost or stolen documents Transmission of urgent messages Issuance of certifications for embassies Medical Assistance Abroad Attorney’s fees Cash advance for bail bonds Transfers Transfer of a relative Lodging of a relative Medical Transfer Medical Repatriation Funerary Repatriation Return of repatriated Card Holder’s companion Minors or Elderly people escort Legal Assistance Upgrades Sports & Adventure Cancel for Any Reason AD&D 6

Haga clic para modificar el estilo de título del patrón Global Network 24/7, 365 days Live Assistance Representatives Over 400,000 providers around the world 14 Assistance Centers strategically located 67 Operative Assistance Centers distributed around the globe 197 countries and 17,000 cities directly assisted Over 5 Millons calls handled by our Assistance Centers annually State-of-the-art Technology to assist people Multi-lingual staff helping the customer in their native language 24/7, 365 days Live Assistance Representatives Over 400,000 providers around the world 14 Assistance Centers strategically located 67 Operative Assistance Centers distributed around the globe 197 countries and 17,000 cities directly assisted Over 5 Millons calls handled by our Assistance Centers annually State-of-the-art Technology to assist people Multi-lingual staff helping the customer in their native language Deutsch العربي বাঙ্গালী Magyar 中國的 한국의 Español Francés English Italiano 日本の Jawa Português Pусский Український Việt 7