Results Background This quality improvement study objectively quantified time spent on tasks for physician extender staff. Physician extender types included.

Slides:



Advertisements
Similar presentations
Clinical Information Systems
Advertisements

Utilization of ATC’s, Physician Extenders, and Other Ancillary Personnel to promote Orthopedic Practice Efficiency: Forrest Pecha MS, ATC, LAT, OTC, CSCS.
Integration of Behavioral Health Services with Primary Care Presented by: Sharon Beaty.
Panel Identification Improvement Facilitator Training Session 1 Day 2.
To eliminate unnecessary delays in the safe transfer of care of patients from acute therapy teams to community services by improving the quality of information.
Back to Basics: Optimizing Centricity EMR to Document Office Visits & Encounters Presented By Ortho Northeast Krista Bennett, MS, ATC/L Clinical Supervisor.
Acute Ischemic Stroke Management: 2004 Emergency Medicine Perspectives.
Sports Medicine Unit One. What is Sports Medicine Sports medicine refers to a broad field of medical practices related to physical activity and sport.
Using Discrete Event Simulation to Improve Diagnostic Imaging Resource Utilization Pheba Philip Ashley Robinson June 2014.
Improving the Productivity of Your Financial Operations Michael Holton Manager RSM McGladrey, Inc Subhead.
Memorial Hermann Healthcare System Clinical Integration & Disease Management Dan Wolterman April 15, 2010.
Nursing Care Makes A Difference The Application of Omaha Documentation System on Clients with Mental Illness.
Dental Student and Pediatric Resident Experiences in a University Setting De Bord JR*, Berg JH, Leggott PJ, Lin JY, Seminario AL Department of Pediatric.
Can Bright Futures Be Implemented in a Busy Clinical Setting? Lessons Learned from the Preventive Services Improvement Project: A National Collaborative.
Chapter 2 The Athletic Health Care Team Benefits of Having an Athletic Trainer on Campus The cost effective approach since MD’s can’t be present at every.
WSMGMA Annual Meeting May 8-10, 2006 Best Practice Delivery Model based on Efficiency Principles Presented by: Barbara Derry, BSN, FACMPE Crystal Nolan,
MORRIS HEIGHTS HEALTH CENTER ADVANCED ACCESS INITIATIVE 2001/2002 Walton Avenue “ YES, WE’RE OPEN” Ralph Belloise, Site Director.
Access to Care Where Are We All Going to Get Care? Bruce A. Bishop Senior Counsel/Director of Compliance Northwest Permanente, P.C., Physicians and Surgeons.
Joslin Diabetes Center Affiliated Programs Annual Meeting Sarah O’Neill Ambulatory Director Beth Israel Deaconess Medical Center Oct. 25, 2011 Exam Room.
OPERATING ROOM DASHBOARD Virginia Chard, RN, BSN, CNOR
Chapter 2 The Athletic Health Care Team Start today by taking out your notebooks. Brainstorm all of the people you think are part of the ATHLETIC HEALTH.
Challenges with creating a Clinical and Translational Research Support Center in the University of Louisville Department of Medicine Robert Kelley PhD,
Population Health The Road to 2020 & The Path to Value Dr. Matthew Wayne Chief Medical Officer, New Health Collaborative & Summa Physicians September 16,
Problem: Although over 80% of all physician visits by adults with type 2 diabetes are to primary care physicians, little is known about the content of.
Clinical Assessment Program for Residencies Jim Czarnecki, D.O.
Chapter 2 The Athletic Health Care Team Sports Medicine Definition: “A field that uses a holistic, comprehensive, and multidisciplinary approach to health.
PERI-OP GOVERNING COUNCIL ST. LUKE’S HOSPITAL CEDAR RAPIDS IHS Leadership Symposium April 17, 2012.
Careers in Sports Medicine
Challenges in RBC Blood Transfusion in an Academic Medical Center Dr. Kendal Williams MD, MPH Assistant Professor of Clinical Medicine Co-Director of the.
 Capacity Management seeks to improve organizational effectiveness by increasing operational efficiency and reducing patient congestion.  To include.
Andrew Copley Director Of Finance & IM&T ~ Airedale NHS FT Care Anywhere the story so far…..
THE UNITED STATES HEALTH CARE SYSTEM Combining Business, Health, and Delivery CHAPTER Copyright ©2012 by Pearson Education, Inc. All rights reserved. The.
Doctor of Physical Therapy Writing and Using Objectives in Clinical Education Harriet Lewis, PT, MS Co Academic Coordinator of Clinical Education Assistant.
Increasing Diabetic Foot Exam Compliance through Documentation Mohammed Zare, MD, MS 1 ; Jennifer S. Lahue 2 ; Michelle R. Klawans, MPH 1, Kelley Carroll,
To Scribe or Not to Scribe: Effective Utilization of Scribes in a Family Medicine Residency Center John Gazewood, MD, MSPH; Rebekah Compton, RN, DNP, FNP-C;
Educating Students about the Care of Patients with Disabilities Kira Zwygart, MD Laurie Woodard, MD University of South Florida College of Medicine Department.
Patient Satisfaction Surveys. Who Is El Centro de Corazón? A Federally Qualified Health Center comprised of three sites located in the East End of Houston.
Rural Rotations - Definition - General Experiences - Content-Specific Experiences -William Schwab, MD Department of Family Medicine University of Wisconsin.
Ms Pittelkau 9/8/ th period.  Upon completion of this chapter, students will be able to:  Define athletic training  Describe the role of the.
Methods Trend Analysis Improving Patient Flow in a Pediatric Community Health Center in the District of Columbia By: John Norman, MHSA, and Rhonique Harris,
Emergency Department Admission Refusals Requiring Readmission at an Academic Medical Center David R. Kumar MD, Adam E. Nevel MD/MBA, John P. Riordan MD.
RESEARCH POSTER PRESENTATION DESIGN © A Novel Interprofessional Student-Run Clinic: Student Involvement and Patient Satisfaction.
The Problem. The Problem The Problem Excerpts from New York Times article June 17, 2008* Excerpts from New York Times article June 17, 2008* I love being.
Expanding the Role of the Pharmacist Enhancing Performance in Primary Care through Implementation of Comprehensive Medication Management.
Background On the Rochester RHIO October 2014
Objectives of behavioral health integration in the Family Care Center
Jennifer Lochner, MD Brian Arndt, MD Beth Potter, MD
Optimizing Meds – Need for Systems Approach
Reducing Charting Time at Lakelands Family Health Team
Primary Care Expansion Enhance Urgent Medical Advice
Name one member of the sports medicine team?
Improving Access to Subspecialty Care in an Academic Medical Center
William Lovett, MD, Ashley Secunda, DO
Optimizing Emergency Department Utilization
PeArLS (Personally Arranged Learning Session)
The Athletic Health Care Team
Canada Needs PAs.
Detecting Quality and Safety Problems:
Best Practice Strategies for Maximizing Clinic Efficiency: Part 1
Going digital: our next steps
The Athletic Health Care Team
Athletic Trainer and the Athlete
A typical day on the inpatient Medicine team What do I need to know?
Canada Needs PAs.
TCPI Project Pathway: Session 5 of 8 Streamlining Clinical and Office Work – Milestone # 22 (27for primary care)
Medical Students Documenting in the EMR
Toktobaeva B, Karymbaeva S Drug Information Centre Kyrgyzstan
Canada Needs PAs.
Creating a Quality Improvement Program
Presentation transcript:

Results Background This quality improvement study objectively quantified time spent on tasks for physician extender staff. Physician extender types included athletic trainers (ATC), and non-athletic trainers (physical therapists, orthopedic and primary care resident and fellow physicians). The data was collected on a large cohort of 1542 patient encounters (n=1408 ATC, n=138 non-ATC) at the UW Health Sports Medicine Clinic in Madison, WI. The practice is a high volume academic sports medicine center comprised of 5 primary care sports medicine (PCSM) physicians and 6 orthopedic sports medicine (OSM) surgeons. The clinical model employed 3 PEs per surgeon clinic and 2 PEs per primary care physician clinic. Specific Aims To determine the specific impact of physician extenders on a sports medicine practice. To determine the time on task spent by various types of physician extenders on the complete range of tasks included within the delivery of patient care To determine which type of physician extender provider delivered the most efficient and effective care in our delivery model. To identify opportunities to increase physician value added time. Value added time is defined to be time with patients and the opportunity to see more patients. To establish baseline data for each portion of a standard physician visit. Methods For a total of eight weeks - March 7 th through April 29 th,, 2011, each physician extender was required to fill out an informational clinic flow assessment for every patient encounter (Figure #1) PEs completed a self-report work diary (Figure #1) in which they recorded time on-task (TOT) for 8 common task categories: 1) rooming patients, 2) performing history and physical examination, 3) radiology, 4) waiting for physician, 5) presenting case to physician, 6) time spent with physician in the room, 7) time spent on patient education without physician in the room, 8) fitting durable medical equipment, 9) dictating/scribing. Clinic visit type was categorized as “new”, “revisit”, or “post-operative”. Average TOT was determined for each task category for each of the PE types. Descriptive statistical analyses were performed. The mean total clinic visit length was 34.41±17.23 minutes (m) for PCSM and 41.72±15.16m for OSM, and the mean TOT was 23.87±29.77m and 30.40±33.25m respectively. “New” encounters had the greatest mean TOT (33.39±10.73m) followed by “revisit” (23.26±1.76m) and “post-operative” (17.98±8.29m).Average physician essential activity (review of records, case presentation, and direct patient care) was similar between PCSM (11.4±5.65m, 33% total clinic visit) and OSM (10.27±6.36m, 24.6% total clinic visit) surgeons. (Chart #1) ATC PEs had lower mean TOT per visit (25.78±11.32m) compared to non-ATC PEs (32.06±9.42m), a difference of 6.28±1.9m per visit (Chart #2). ATC PEs have lower average TOTs on all patient care tasks, except on patient education where they spend an average of 2.40m compared to 1.11m for non-ATC PEs (Chart #3). Figure 1. Conclusions A sports medicine patient care delivery model that effectively employs PEs resulted in improved physician efficiency, by reducing time spent in physician non-essential activity during each patient visit. This time savings could be used to improve patient throughput, thereby increasing patient access to physicians and revenue generated. Our findings indicate that the athletic trainer is the most efficient physician extender provider in our clinic setting. Significance The importance of efficient and effective delivery of care cannot be underestimated in high volume specialties like orthopedics and sub-specialties like sports medicine. Understanding the tasks that physicians and support staff should perform is critical as more and more demands are placed upon the care delivery team. Physician value added activity must be agreed upon and maximized. Non value added activity must be minimized or eliminated. Future quality improvement studies should center upon the measurement of both patient satisfaction and physician satisfaction in models that utilize physician extenders to support patient care. These results could be compared to practices that utilize physician extenders in more limited roles. Additionally, future work in this area should also continue to evaluate opportunities to use extenders in capacities that maximize patients access and patient throughput in not only sports medicine, but in other subspecialties of orthopedics as well. B P B Time acquisition was consistent across all extenders, as we utilized the time indicated through the electronic medical record. The assessment forms were then collected and entered into a database for future statistical analyses. ATNon-AT History/Phys. Exam Case Presentation Patient Education Documentation Figure 3. Figure 1. Figure 2.