Employment Documents Unit 5 Objectives: Demonstrate word processing procedures for creating employment documents Complete a job application Write a cover letter Create a resume Obtain letters of reference Demonstrate job interview techniques

Employment Documents Job Application Cover Letter Resume Thank you letter

Job Application Why is it important? A Job Application is more than just a piece of paper. It provides employers with the first impression of a potential employee. An application that is sloppy or contains inaccurate information will always end up in the trash.

Job Application What is the purpose? Provides personal data, education, and work history Demonstrates ability to read and follow simple directions Demonstrates ability to write neatly, spell, and provide clear and concise descriptions of work history and education To verify honesty

Job Application Guidelines for Completing Read entire form first Application Tool Box: Pen with blue or black ink, preferably blue Social security number Work history including dates, addresses, phone numbers References Answer all questions completely and honestly Write “NA” (not applicable) if an item does not apply to you

Job Application Components Personal information – name, social security number, address, phone number(s) Position applied for – list the specific job applying for Education – schools and colleges attended, degrees and certifications earned, dates Work experience – job titles and descriptions, employers, hours, and wages Criminal history – applicants arrest record, if any Signature – Full name, not nickname. Signature implies that information on application is true and complete References – former employers, teachers, and advisors

Reference Guidelines Use references who: Know your character, experience, skills and work ethics Will give you a positive recommendation Always ask permission before using someone as a reference

Cover Letter What is the purpose? To introduce the applicant to the potential employer To explain reason for applying To describe qualifications To request an interview To complement the résumé

Cover Letter Guidelines for Keying Must be keyed in 11 or 12 pt font Must be error-free Address to a specific person, avoid Dear Sir Content should be clear and concise Letter should be brief Use personal business letter format Use high quality paper

Cover Letter Components Paragraph 1 – What position you are applying for and how you found out about the job Paragraph 2 – Why you should be hired. Information about your qualifications and experience. Paragraph 3 – Request an interview and provide contact information

Résumé – What is the purpose? Summarizes applicant’s qualifications Provides personal data, education, work history, and reference information Stimulates interest of employer Determines if applicant is worth interviewing

Résumé Guidelines for Keying Limit it to one page, if possible Showcase skills and qualifications, but be honest Use reverse chronological order for education and work experience Use “action verbs” such as created, designed Use present tense in describing a current job and past tense for others Get permission to use names as references Key and proofread carefully

Résumé Components Personal Data – Name, address, phone number, e-mail Objective – Position applied for Education – Schools attended or currently attending, specialized subjects or programs, graduation dates (or expected graduation date) Work experience/volunteer work – Employment history, volunteer positions, apprenticeships Skills and abilities – Job-related skills and abilities Honors and Activities – Honors, awards, activities that indicate leadership and teamwork ability or relate to position References – May include statement indicating that references are available upon request

The Interview What is the purpose? Most important step in the employment process Applicant’s opportunity to Showcase self and qualifications Learn about: opportunities for advancement employer’s management style expectations of the job Employer’s opportunity to: Assess the applicant’s personality, motivation, knowledge, and work ethic Determine if the applicant is a “right fit” for the company

Before the interview… Research the company and industry Plan and practice: an introduction of yourself what to say about your skills, knowledge, abilities, experience and goals a list of questions to ask Select appropriate attire Prepare a résumé (if needed) Make a list of references (with permission) Plan to go alone Print directions (if needed)

During the interview… Arrive on time – not too early or late Show confidence and positive attitude Speak clearly Give firm handshake Display appropriate body language eye contact hand gestures active listening Sell yourself and qualifications Be truthful Answer and ask questions Thank the interviewer for the interview

After the interview Follow up with a thank you letter Guidelines Shows employer that you are interested in the job Opportunity to clarify something you said or forgot to say during the interview Guidelines Keep it short and error free Thank interviewer for taking time to talk with you Restate your interest in the job and why you’d be an asset to the company Use personal business letter format Send no later than two days after the interview Be persistent, but not a pest