Information Hub. Information Hub The community counts on the library before and after a storm to offer access to various communication equipment, to be.

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Presentation transcript:

Information Hub

Information Hub The community counts on the library before and after a storm to offer access to various communication equipment, to be a trusted provider of accurate, reliable information, to produce needed information aids where they do not exist, and to deliver this information using whatever technology the community uses and can afford. Best practices may include: Become an Emergency Communication Hub; Prepare Resident Hurricane Preparation Information or Evacuee and Resident Hurricane Recovery Information Booklets; Produce web booklets; Offer resident hurricane preparation training or a video; Provide an emergency blog or wiki Web 2.0 application updating local information; Offer a /BackHome web page Offer e-government services & business recovery services Secure information infrastructure; Information Hub Best Resources Share with us Return to Roles

Emergency Communication Hub : Communication services the library may offer: amateur radio, charging of equipment, computers, copiers, fax, Internet access, WiFi, office supplies, phones, printers, and scanners along with electricity, furniture, light, air conditioning. Selected key questions include: Can redundant and backup equipment be obtained? Are there adequate supplies to out last the emergency? Is the infrastructure in place to meet temporary heavy demand? Do vendor/supplier pre-arrangements make sense? E.g., Install added phone lines? Do service points need to be re-thought? E.g., A designated special area for disaster assistance? Do staff need to be re-assigned? Should policies and fees be adjusted? E.g., should copies temporarily be free, or free to responders? Consider each of the above questions for each of the communication services you offer

[Communication hub links] Amateur Radio: American Radio Relay League. Hurricane watch net. Amateur Radio. FEMA. (1991). Guidance for radio amateur civil emergency service. Amateur Radio: 73 KB1GTR & KB1DIG. Amateur radio emergency web resources. Amateur Radio: National Institutes of Health Radio Amateur Club. (2007). National Institutes of Health Radio Amateur Club (NIHRAC) [Electronic resource]. Bethesda, MD: NIHRAC. Retrieved February 26, 2009 from

[Links] Resident Hurricane Preparation: See Ryan ResidentPreparationBooklet.doc Evacuee or Resident Recovery Booklet: See Ryan EvacueeResidentRecoveryBooklet.doc Web booklets: Dashboards: E.g., Pinellas County Emergency Management. Hurricane preparedness. Web booklets. E.g., Jefferson Parish (LA) Public Library. Hurricane Katrina and Rita links. Web booklets: Houston (TX) Public Library. Hurricane Ike resources. Web booklets: Dashboards: E.g., American Library Association. (2008). Disaster preparedness and recovery [Electronic resource]. Chicago: American Library Association. Retrieved March 9, 2009, from Web booklets: E.g., Catastrophe Readiness Clearinghouse (2006). Emergency Preparedness and Management. Retrieved October 13, 2008, from Video. Delap, Ellen. (2008). Hurricane preparedness (YouTube video). Houston: Harris County Public Library. Blog: KHOU.com. Hurricane help. Web 2.0: Harris County Public Library. Hurricane Ike relief information.

[Links – Continued] /BackHome: Ryan file SlashBackHome.doc Business recovery: FL Division of Emergency Management. Get a business plan. Business recovery: Florida International University. Business Continuity Recovery Network. Business recovery: Florida business disaster survival kit. Business recovery: Scully, Mark. (2005). Hurricane-ravaged businesses maintain critical communications. Disaster Recovery Journal, 18(1). Retrieved February 27, 2009, from Business Recovery: Small Business Administration: Business Recovery: American Red Cross Capital Area Chapter. (2008). Prepare yourself – Protect your business [Electronic resource]. Tallahassee, FL: Capital Area Chapter of the American Red Cross. Retrieved February 17, 2009, from Business Recovery: Pinellas County Emergency Management. Business recovery.