1 PERSONALISING TRAVEL East Riding of Yorkshire Council

2 Background In House Day Services Victoria Avenue – Withernsea Waterview Lodge – Driffield The Pastures – Goole Woldhaven – Pocklington Millers & Outreach– Beverley Bridlington Services– Bridlington Worklink – Cottingham Future Day Services Offer

3 Until we personalise travel we cannot personalise day services Personalised Travel

4 Goole Pilot 14 service users – personal budget to arrange own travel Lessons learnt –Support –Commitment –Engagement Positive outcomes – all have remained travelling independently Went on to win Care Innovator Award 2012 ….support with travel is provided in a way that maximises a customer’s independence, choice and control

5 Business Case Historical practice FACs eligibility Personal budgets Inequitable arrangements Adult Social Care budget for transport is £1.7m – largely controlled by Passenger Services –24 white buses –Taxi contracts Free service to customer Inflexibility of Service

6 Issues and Challenges Ageing population – increase in demand for services Limited resources Limited choice of transport options Institutional and traditional ideas Council procedures and policies Existing arrangements – leased buses; cost Sensitive Other Transformation Projects

7 Next Steps Implement policy on eligibility – 12 month planned approach Review charging for transport –Passenger Services to provide costings relating to white bus service –Work into a model of costings Cost to personal budget Cost under fairer charging e.g self funders Proposals for de-commissioning Future provision –Link with Transportation Project –Day Service offer Personalising Travel Project