Purchasing and Design For Patient Safety Professor David Cousins Head of Patient Safety Medicines and Medical Devices National Patient Safety Agency London
Design For Patient Safety Series
Council of Europe Report 2007 On Safe Medication Practice Current European medicines regulations concerning naming, packaging and labelling for pharmaceutical products provide inadequate safeguards for patients Medication errors frequently occur in Europe because of sound-alike or look-alike drug names, similarities in packaging and labelling appearance and unclear, ambiguous or incomplete label information
Council of Europe Report 2007 On Safe Medication Practice There is little recognition of the importance of the human factor principles in selection and design of drug names, labels and packages in order to minimise the potential for error and enhance medication safety The current design for labelling and packaging prioritise industry concerns, such as “trade dress”, instead of considering the context where the pharmaceutical product has to be used. It is not patient-centred, but, rather, relies on an assumption of perfect performance by healthcare professionals and by patients
Patient Safety Incident Involving Vaccines
Minimising Risks To Patients Facilitate correct actions Make it easier to discover errors and take corrective action Education, training and work competencies
Purchasing For Safety Procuring products that are safer to use in practice Meeting licensing standards is the minimum – practice standards may be higher Not always awarding the contract to the cheapest Products should meet the quality and safety specification – then procure at minimum cost Provide feedback to manufacturers to obtain safer products
Use Colour And Design
Allocate Space for a Dispensing Label
Vial Design
Differentiating Injectable Products
Look-a-like Names
Ampoule Design
Name and Strength
Bar Codes
Labelling of Ampoules and Syringes
Technical Information
Infusion Product Differentiation
Screen Display
Use of Colour and Design
Keyboard Layout
Interface Design Consistency
Use of ISO Symbols
Infusion Device Alarms
Dose Error Reduction Software
Use Of Bar Codes By Infusion Devices
The ‘Universal’ Connector
Safer Enteral Devices
Spinal (Intrathecal), Epidural And Regional Administration Of Medicines