Spring ÇGIE lecture 01 IE 398 Systems Thinking De partment of Industrial Engineering METU - February 2011 a course on the methods and practice of OR/IE

Spring ÇGIE lecture 02 instructor: Çağlar Güven assistants: Ceren Şakar, Bilge Çelik textbook: Management Science Decision making through systems thinking HG Dällenbach & DC McNickle Palgrave 2005 course site lecture files, extra material etc.

Spring ÇGIE lecture 03 course objective the aim of this course is – to achieve competency and understanding of systemic inquiry by studying systems thinking which complements disciplinary inquiry and quantitative analysis – in order to enable effective application of OR/IE knowledge success in OR/IE cannot be achieved without systems thinking

Spring ÇGIE lecture 04 justification for the course IE addresses sociotechnical issues in human organisations which involve choice and trade-offs that are difficult to resolve IE aims to bring the power of abstraction and analysis to deal with such trade-offs so that managerial action can produce improvement this aim generates dual objectives in IE education: (i) acquiring sufficient command of quantitative analysis and mathematical modelling (ii) building systems thinking skills needed to put this knowledge into practice

Spring ÇGIE lecture 05 conduct and evaluation lectures – the textbook will be followed as far as possible – extra material and readings will be posted at the website – advance preparation and attendance required evaluation – assignments term project (15%) quizzes and classwork (20%) – midterm examination (30%) – final examination (35%)

Spring ÇGIE lecture 06 short syllabus Introduction Problem Situation Systems Complexity System Models Hard OR Costs Soft OR Methods Soft Systems Methodology-1 Soft Systems Methodology-2 Soft System Case Studies

Spring ÇGIE lecture 07

Spring ÇGIE lecture 08 other books Pidd, M.,Tools for thinking, Wiley 2003 Pidd, M., Systems modelling, Wiley 2004 Checkland, P., Systems Thinking, Systems Practice,Wiley, 1981 Checkland, P. & J. Scholes, Soft Systems Methodology in Action, Wiley 1990 Chekland. P & J. Poulter Learning for Action, Wiley 2006