26TH ANNUAL MIS CONFERENCE STAKEHOLDER OUTREACH, MARKETING, AND COMMUNICATIONS (FEBRUARY 13, 2013)
Agenda Background Finding the Right Partners Our Goals Research, Planning, and Strategy Next Steps 2
Background Virginia Department of Education State Council on Higher Education for Virginia Virginia Employment Commission Virginia Community College System (Workforce Office) Virginia Information Technologies Agency with support from & 3
Finding the Right Partners Prescreening: Identification and Research Pitches: 30-minute pitches to Governance Committee Bidding: Quad-chart submissions with ROM costs Proposal: Full proposal submissions 4
Finding the Right Partners 5
Our Stakeholders Degree of Engagement: Policy-makers Researchers Educators Potential Partners General Public 6
Our Goals VLDS Communications Plan should: Promote VLDS capabilities (and limitations) Communicate a unified and consistent message Reach our various stakeholders by the most efficient means Develop a communications workflow Help identify a path to sustainability 7
Discovery INPUT Interviews with stakeholder, champions, and opposition Best practice research Media audit OUTPUT Identification of communication gaps Prioritization of challenges to tackle 8
Discovery Inconsistent messaging from VLDS Reinforced concerns surrounding privacy and data security Revealed various misconceptions about the VLDS Identified external champions and critics 9
Plan Development INPUT Discovery research and analysis OUTPUT Actionable, short- and long-term tasks and guidance 10
Communications Channels How can we work with separate teams, processes, and audiences? 1.Unified Messaging 11
Unified Messaging Imbed VLDS video 12
Unified Messaging 13
Communications Channels How can we work with separate teams, processes, and audiences? 1.Unified Messaging 2.Communications Workflow and Protocol 14
Communications WorkFlow 15
Communications Protocol Communications Working Group Members from all partners’ communications teams Communications Kit Messaging protocols Messaging tool and resources: boilerplate, branding materials (e.g., logos, videos), FAQ 16
Communications Tactics Media Relations Single POC that directs inquiries Media Outreach efforts Desk sides Opinions Events Newsletters, publications, and press releases 17
Communications Tactics Annual Conference Raise awareness around VLDS and VLDS-powered research Lessons learned Government Relations Timeline Key milestones Key members/staff 18
Branding Concepts 19
Branding Concepts 20
Branding Concepts 21
Brand Voting Imbed live chart 22
Next Steps 23
Next Steps 24
Questions? Contact information: Matthew Bryant VLDS Program Manager Virginia Department of Education Henry Paik Manager, Consulting Services Center for Innovative Technology Steve Cummings Senior Account Manager The Hodges Partnership 25