Management Coach Bentley
Learning Objectives Define Management Explain the Importance of Management Explain the importance of Management Control Process Methods of Management Control
Management? Management is the process of deciding how best to use a business’s resources to produce goods or provide services.
Who is a Manager to You? Teachers Parents Bosses Coaches ETC
3 Levels of Management Senior Management Middle Management Supervisory Management
Senior Management Highest Level of Management Establishes the goals &/or objectives Choose the direction of the company Not involved in day to day activity EXAMPLES: CEO CFO Chairperson of the Board
Middle Management Meeting Goals set by Senior Management More involved in day to day activity Motivates to achieve goals EXAMPLES Department Heads Sales Managers Marketing Manager
Supervisory Management Lowest Level of Management In charge of all Day to Day Operations EXAMPLES Crew Leader Foreman Store Manager
Management Tasks Planning Organizing Staffing Leading Controlling Goals & Actions Organizing All details Staffing Who, When, Where and What Leading Motivation of Employees Controlling Measurement of goals
Management Skills Conceptual – Skills that help managers understand the parts of a business and how they relate. Human Relations – understanding and working well with people Technical – abilities that people use to perform their jobs
What is Control? Control – looking at a business activity, comparing it to what is supposed to be happening and addressing any problems that are found.
Why Controls are Needed? Prevent Crises Standardize Outputs Appraise Employee Performance Update Plans Protect the Organization's Assets
Causes of Performance Deviation Faulty Planning Insufficient Communication Training Lack of Motivation Unforeseen Forces