Diversity Today- A Global World Dr. Penny Wilkins

Week 8 Agenda Check In Review Unit 7- teams Unit 8 Overview Our Global World

Checking In! How did Unit 4 Go? How are you Feeling about the course?

Unit 7 Review: Why Groups Sometimes Fail: Ineffective communication Lack of effective chartering, visioning, and goal setting Lack of clarity about roles Inability to keep morale and momentum high Decrease in productivity Lack of trust As a manager, what is your role in increasing the likelihood that your team will be successful?

Unit 7 Review: Different Types of Organizational Teams Transitional Teams - work groups composed of multinational members whose activities span multiple countries Virtual Teams - teams that are physically dispersed and communicate electronically more than face-to-face Traditional Work Groups - groups that have no managerial responsibilities

Unit 7 Review: Different Types of Organizational Teams, cont’d. Quality Circles - voluntary groups of people drawn from various production teams who make suggestions about quality Semiautonomous Work Groups - groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance Autonomous Work Groups - groups that control decisions about and execution of a complete range of tasks

Self-Designing Teams - Teams with the responsibilities of autonomous work groups, plus control over hiring, firing, and deciding what tasks members perform Self-Managed Teams - Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors Unit 7 Review: Different Types of Organizational Teams, cont’d.

Any questions ?

Week 8 Ethics, Social Responsibility, & Diversity Readings Discussion Assignment Unit Review Remember, Unit Closes Tuesday Night!

Globalization Become a Buzz Word Impacts Multiple Levels Big Business Small Business Individuals

What is Globalization? How do you Define Globalization?

Globalization IS Term Used to Describe: Increase in Connectedness & Dependance of Various Locations on each other. Includes Economics, Society and Culture, Politics, and even Technology.

Blocks to Globalization Americans Tend to Parochialism. Any Ideas?

Parochialism Robbins & Coulter (2005) describe this as when people…. do not recognize other ways of living and working (p.79).

Organizational Parochialism Problems Organizations get ‘Stuck in the Mud’ Organizations Think ‘Our was is THE way’ Organizations become Reactionary Organizations Fall Behind

Lower Level Parochialism Problems Divisions Departments Managers Individual Workers Examples Anyone?

Other Views= Problems Ethnocentric Attitude: A belief that 'my' country is the best and does things the best. Polycentric Attitude: Managers in a host country know the best way to do things Geocentric: a world-oriented view using the best way to get things done (Robbins & Coulter, 2005, p.80). What is best?

Global Business Increased & Changed Competition Changed the Workforce More People Going Abroad Marketing of Goods & Services Technology Needs & Changes Blurred Lines of Acceptable Ethics!

Global Business HR Issues International Training Transfers to other Nations Family Assistance Diverse Employees How to Get How to Motivate How to Train

Global Managers Understand & Support Diversity Understand Cultural Differences Understand International Laws Be Able to Nurture a Diverse Workforce Uphold Strong Leadership Provide Ongoing Support & Education

Going Global What Kinds of Companies Go Global?

Global Business International Companies: Do Business with One Other Country Multinational Company: Do Business with Multiple Nations

Global Business= Two Main Areas Exporter- one that send good to other countries. Examples? Importer-one that buys goods from outside countries. Examples?

Why Go Global? Why do Companies Go Global?

Why Global Expand Sales= New Markets Cut Costs = Cheaper Labor Cheaper Land Cheaper Resources.

Areas to Consider Four Main Areas Economic Environment. Political Environment. Sociocultural Environment. Technological Environment.

Economic Environment? What Does It Include? What are the ethical & social responsibility concerns?

Economic Environment Different monetary exchange rates Different levels of economic development Different economic systems.

Political & Legal Environment What Does It Include? What are the ethical & social responsibility concerns?

Political & Legal Environment Operate under various Constraints in different countries. Tariffs are one of the biggest constraints. (Taxes charged for Goods. Both the importing company and exporting company pay a tariff.) Sales Quotas on Certain Goods. Laws Differ Written codes of Conduct Bribes Liberal Approaches

Sociocultural Environment This Includes? What are the ethical & social responsibility concerns?

Sociocultural Environment The way power is used The way women and men are treated The way some countries use team work and others individual work

Technological Environment What Does This Include? What are the ethical & social responsibility concerns?

Technological Environment Technology Has Increased Communication. Expectation for More High Speed Required. Some Countries Technologically Challenged others are Advanced.

Globalization Feeds our Diverse Workplaces Blurs Lines of Ethics & Social Responsibility Promotes Growth, Change, Innovation….exciting!!