Mr. Scott E. Simpson Chief Operating Officer Mr. Scott E. Simpson Chief Operating Officer

It’s Called “Mapping The Track” Milestones High Powered Successes Conclusion It Takes A Team

1948 February 15, 1948 NASCAR runs its first race in Daytona February 15, 1948 NASCAR runs its first race in Daytona 1950 Darlington Raceway becomes NASCAR’s first superspeedway 1950 Darlington Raceway becomes NASCAR’s first superspeedway June 13, 1954 NASCAR holds the first Grand National series road race June 13, 1954 NASCAR holds the first Grand National series road race January 31, 1960 CBS Sports broadcasts portions of its first live NASCAR event. January 31, 1960 CBS Sports broadcasts portions of its first live NASCAR event R.J. Reynolds becomes NASCAR’s first major series sponsor R.J. Reynolds becomes NASCAR’s first major series sponsor “Big Bill” France, Sr. organizes a meeting and NASCAR is born “Big Bill” France, Sr. organizes a meeting and NASCAR is born February The first Daytona 500 is held and the NASCAR superspeedway era begins. February The first Daytona 500 is held and the NASCAR superspeedway era begins April 30, 1987 Fastest time in NASCAR history, mph, set by Bill Elliot at Talladega. April 30, 1987 Fastest time in NASCAR history, mph, set by Bill Elliot at Talladega Every race in the NASCAR Cup Series is televised Every race in the NASCAR Cup Series is televised November 11, 1999 NASCAR inks multi-year partnerships with FOX, NBC, and Turner Sports. November 11, 1999 NASCAR inks multi-year partnerships with FOX, NBC, and Turner Sports. September 25, 2001 NASCAR Radio debuts on XM Satellite Radio as the first 24-hr single sport radio station. September 25, 2001 NASCAR Radio debuts on XM Satellite Radio as the first 24-hr single sport radio station NASCAR’s $10M Research and Development is unveiled outside of Charlotte, NC 2003 NASCAR’s $10M Research and Development is unveiled outside of Charlotte, NC 2007 NASCAR’s Car of Tomorrow debuts NASCAR’s Car of Tomorrow debuts Teams will run entire schedule with Car of Tomorrow 2009 Teams will run entire schedule with Car of Tomorrow

7 Regions (6 CONUS, 1 OCONUS) 412 Stores 7 Regions (6 CONUS, 1 OCONUS) 412 Stores October 1991 DeCA activation – 4 different Services’ systems & cultures lashed together October 1991 DeCA activation – 4 different Services’ systems & cultures lashed together FY‘97FY‘00FY‘04FY‘05FY‘93 4 Regions, 2 Area Offices (3 CONUS, 1 OCONUS) 313 Stores 4 Regions, 2 Area Offices (3 CONUS, 1 OCONUS) 313 Stores 1994/1997 Hay Group Study & CREST Team – Established Zone Managers & MBU 1994/1997 Hay Group Study & CREST Team – Established Zone Managers & MBU 2000 Eliminated 2 area offices and implemented the business area concept 2000 Eliminated 2 area offices and implemented the business area concept 3 Regions (2 CONUS, 1 OCONUS) 275 Stores 3 Regions (2 CONUS, 1 OCONUS) 275 Stores 3 Regions (2 CONUS, 1 OCONUS) 269 Stores 3 Regions (2 CONUS, 1 OCONUS) 269 Stores Restructured/reengineered all above store processes achieving increased effectiveness and efficiencies Restructured/reengineered all above store processes achieving increased effectiveness and efficiencies FY‘ Jones Commission Study Consolidation across Services 1989 Jones Commission Study Consolidation across Services 22 Regions All military Services 424 Stores 22 Regions All military Services 424 Stores 7 Regions (6 CONUS, 1 OCONUS) 362 Stores 7 Regions (6 CONUS, 1 OCONUS) 362 Stores 4 Regions (3 CONUS, 1 OCONUS) 290 Stores 4 Regions (3 CONUS, 1 OCONUS) 290 Stores Less than 263 Stores…? Commissary Customer Service Scores (CCSS) prior to FY 2000 are based on a different model and scale than current scores. Actual Scores: 87.55, * Figures are not available for these fiscal years. FY’06 FY‘96 FY‘ Sales ($B) Savings Budget ($B) CCSS % 29.7% 29.2% 32.1% >30.0% * * 4.47 * * * * * * % 1.20

Focus Communication Agility Responsiveness Coordination Strategize Title “Mapping The Track”

Improved Categories Perishable Roadshows Produce Acquisition Organics Dollar Days, Case Lot sales, Club Packs Health & Wellness Virtual Commissary Outreach Improved Categories Perishable Roadshows Produce Acquisition Organics Dollar Days, Case Lot sales, Club Packs Health & Wellness Virtual Commissary Outreach

DoD Approved Food Sources Identity Protection 100% Employee Screening DoD Approved Food Sources Identity Protection 100% Employee Screening

Workforce of the Future Spouse & Family Hiring CSDP/Intern/Academic Degree Enhanced IG Checklist/Visits Workforce of the Future Spouse & Family Hiring CSDP/Intern/Academic Degree Enhanced IG Checklist/Visits

Store of the Future CARTS/SCOs IT Replacement Kiosks Virtual Commissary Commissaries.com Store of the Future CARTS/SCOs IT Replacement Kiosks Virtual Commissary Commissaries.com

Contract Resolution IT Replacement Financial Audit Internal Controls Fostering Partnerships Contract Resolution IT Replacement Financial Audit Internal Controls Fostering Partnerships

Lightning quick responsiveness Physical strength to stay the course Agility to maneuver under constantly changing conditions Calm under pressure—even when winning is on the line! Coordination Ability to remain focused—when the customers are on their feet and the groceries are zooming by! Lightning quick responsiveness Physical strength to stay the course Agility to maneuver under constantly changing conditions Calm under pressure—even when winning is on the line! Coordination Ability to remain focused—when the customers are on their feet and the groceries are zooming by!