Daniel Herrin- Sales associate at Nike Factory Store Sean Hearn- Sales professional at Stokes Marine Lorraine Quinn- Realtor at VIP Realtors
Why Sales???? The Excitement The Profits Flexible Schedules Good Feeling and Accomplishment
Relationship Marketing and using FAB for Selling Customer Retention Customer Satisfaction Goodwill What is it? - Feature Prove it! -Advantage What’s in it for me? -Benefit
Prospecting Customers Cold Canvassing and Networking Direct Mail Endless Chain Customer Referral and Observation
Persuasive Techniques Empathy -be on their side Keep it simple -less is more
Ethics and Success Honesty Following the rules Treating others fairly