Presented by Umang Das April 30, 2010

E-Governance… Three important stake holders Government,Citizens and Businesses/Interes t groups Four Main Objectives Improved delivery of services to the Citizens/Busienss, Engage citizens in the process of Governance Empower citizens through access to knowledge and information Make the working of the government more efficient and effective Five Results Enhanced transparency, Convenience and empowerment, Less corruption; Revenue growth; and Cost reduction

Challenges… Integration and Reforms required Politica l Low Literacy and Language- Resistance Social High cost and low Broadband Penetration Technology

India: Internet Demography 1 out of 3 computer user still not using internetMost new broadband connections are ‘replacement’ Only 13%of existing internet users prefer to read in English 4 out of 5 online Indian are in the ‘prime’ age of their life (19-35 years) 3 out of 4 belong to the ‘consuming’ and ‘aspiring’ class

Growth Factors for Broadband… Affordability / Low Tariff Content in local language ConnectivityUseful ApplicationsPerceived Utility

Way Forward… Policy Making - Integration of resources – Inter & intra department coordination Low cost solutions-BB cost and Promotion of Shared infrastructure- Bharat Model Building appropriate Content: Effort in understanding needs and delivery in local language and dialects Awareness/Pub licity about the new projects

Thanks…